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Just curious what your worst type of customer is.. i dont mean “ the one’s that dont pay “..
The two that consistently give me trouble are Asians and single woman between the ages of 40 and 70
Asians always think you are trying to rip them off and always seem to try and nickel and dime.
Single woman over the age of 40 and under 70 are also problematic. I think part of it is due to them being single and being afforded all the time in the world to focus on little things and even invent issues because they are bored.
Well said. This current lady is Asian and older and has all the idle time in the world to nit pick. I can only work there for 6 hours sometimes less a day because it's so draining. Nothing gets a chance to breath. I turn my back and she turns off the lights if I'm not in that area or adds little things outside the contract. It's snuffs the oxygen out of the room and just zaps my mental energy. Even standing at my work station taking a breath and trying to think shes zipping around all restless and nagging at my attention. It's very difficult. It's feels like there's a little restless bird in the house flying around. Can't wait until it's finished.
 
As I get older, thinking about retiring or more like slowing down, I've been thinking about getting out of the commercial game and doing more residential stuff, fine carpentry, handyman type stuff. I'm very honest, skilled, knowledgeable in most trades and care about others, don't need to make tons of money anymore. Ya know grass is greener.... Then I come here to CT for a dose of reality. Dealing with construction related professionals vs dealing with homeowners......
 
REALTORS living out of town, who are renting their property. A bit too much explanation and breakdown (via email) wanted. It's hard to get a read on how they're thinking.
FIFY.


I’m glad the lady who asked for a quote for a reroof has bad(?) renters who refused to move out and lawyered up.

She told me how much the roof should cost. I didn’t quite send her the names of other roofing companies.


She also needed a quote for a repaint of her other rental. Turns out the tenants wanted notice.

IDK if I will dignify her email thread with a response. She needs me more than I need her.


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Two that come to mind are the paranoid type and the hoarder, when they overlap it’s a nightmare.
The paranoid customers want every door locked each time you come back from grabbing a tool in the truck and every set of blinds closed while your work despite the fact that they have a single 60w incandescent bulb in a corn lamp to light an entire room. They also have to make sure their neighbors don’t hear them talking to about changing a faucet for some reason.
The hoarder is just a bad omen in general, if their house is a disaster their mind probably is too. I’m not talking about the cluttered house while they sort through things before a move or a garage filled with too many boxes. I’m talking about the guy who has thirty plus empty tequila bottles and enough junk mail to start a bonfire all scattered across every flat surface of his home, or the lady who has more cat food than human food and has cat colored carpet.
 
Two that come to mind are the paranoid type and the hoarder, when they overlap it’s a nightmare.
The paranoid customers want every door locked each time you come back from grabbing a tool in the truck and every set of blinds closed while your work despite the fact that they have a single 60w incandescent bulb in a corn lamp to light an entire room. They also have to make sure their neighbors don’t hear them talking to about changing a faucet for some reason.
The hoarder is just a bad omen in general, if their house is a disaster their mind probably is too. I’m not talking about the cluttered house while they sort through things before a move or a garage filled with too many boxes. I’m talking about the guy who has thirty plus empty tequila bottles and enough junk mail to start a bonfire all scattered across every flat surface of his home, or the lady who has more cat food than human food and has cat colored carpet.
The hoarders just haven't gotten around to it, yet. Soon, though.

That thing about locking doors and switching off lights.. agreed. Grit, grin and grumble. Drives me nuts.
 
The worst type of potential customers are those that disrespect the value of your time.

I drove over an hour to be greeted at the door by a noisy little ankle-biter type dog. Fluffy would't put a muzzle on it even when I'm standing in front of the kitchen sink about to give my presentation. The customers looked at me like I was supposed to speak over that yapping mutt. Nagadoit.

I stood there in silence with a "one of us is going to leave" look on my face. He put the dog in a kennel in the kitchen, it quieted down, and I waited until I had their undivided attention. Can you imagine holding a yapping dog in your lawyer's office? Does your doctor give you your diagnosis over the barking din? Why would they consider me any less of a professional?

I'm a cat person, but I love dogs. I understand that the dog is only doing what is instinctive, protecting his territory, however, taking a $#!t is instinctive too, but the owners have trained him as to where and when. Same thing here.

Another minute of that crap and I would have left.
 
want every door locked
My very first job was building a greenhouse type enclosure for a 50-something couple. She was very quiet, he was nice. Half way through i get a phone call from her: jack is leaving, i’m not sure i can afford to finish the job. Next day she calls: jack says he will pay for everything.

So I go back to work, and first thing she says is can you open the windows. Every room except the living room and kitchen, jack has screwed sheets of plywood over the windows on the inside, could’t tell from the outside. I didn’t ask, she didn't tell, but it was obvious jack was … odd. She was a great customer and a very nice person once jack left. Turns out she was a full professor at a local college, taught high level math classes, and had written a couple of books on calculus and such.
 
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