Just search the forum........ there's lots of posts about them.

 

No porch

The consensus on this board is that they should be avoided. Board members report that Porch uses your good reputation to drive leads to their site, which they can direct to your competitors.

 

You need to hop on the lead quickly

I have used these guys for about a year now.
My Tips
-Once you get the email from them you should immediately call the customer! if you wait an hour or more, chances are they have already found someone.
--They have a pretty good refund policy on bad leads
-- Follow up with the customer to make sure they are happy and can post positive reviews
--You can turn it off whenever you like
--Call your contact person at porch and find out what else they can do for you

 

All this lead pages are full of it... I heard from a few guys who tried them, they said they start out good and after a while things don't go as expected.

Frankly speaking you and the next 1000 guys pay for the same service, so they don't care from one guy to another as long as they send you whatever and get paid. In between they have to send you BS leads, to keep the cash flowing, some will brush that off and some will raise the issue, they will try to crush it by giving you credit or what ever, and a month down the road they will hit you up again.

If you think about it, if you have a few guys paying for the same service in the surrounding area, you end up competing against more guys and HO has the upperhand in price bargaining, because they will play everyone against each other.

 

Porch is about as bad as it gets.

 

Experience with Porch was not good. Not saying they are bad but it did not work for the person I know. Paid them a lot of money and got no leads. Marketing person said they would not let us fail. Then after we paid they said "well it doesn't work for everybody". Huh? Just be careful.

Tracy
Aces Four

 

One thing I do know and that porch.com cost a few pennies to obtain. THAT is for sure.

 

I never understood paying some other website for leads when you can put your own website online and get all the leads you'll ever need if done right. Show up on the first page of google and you are the expert in folks mind, a lead from porch or others and you are just another animal in the herd of contractors they found for the customer.

 

Some new customer service flunkie from Porch calls me every couple of months and I enjoy tearing them a new one each and every time.

 

I did that with some Angie's List salespeople. I'd keep them on the line feeding them bs about how I'm thinking about it but, not quite sure I want to pull the trigger and I need more info about this or that. It was all a ploy to waste their time as they do ours. After a half hour on the phone I'd tell them to call next month after I did more research. Rinse, repeat til they get the message, ain't a sale coming from Al. Fortunately I never showed up on Porch's radar, as there's only so much time for jacking with stupid salespeople.

 

I have a few issues with Porch, I even let the CEO know them at the JLC show a few years ago.

First, they take everyone's "public" information and create a "Free" listing for your business without your permission. These listings use your name and information to generate traffic to their site. So they use your SEO juice to drive traffic to their site. Then, they advertise their paying contractors on your listing. They even go to the extent to put a "Get a Quote" button that does not send you the info, but sends it to Porch.

I have asked and had my information removed several times. It was finally removed when I had it out during the show with the CEO. I haven't been put back on it since, at least that I can find.

Second, there TOS is terrible. Any of your information, reviews or pictures of jobs are theirs to use as they see fir forever. They can use it as they see fit. So a picture of one of your bathroom remodels can be used in their advertising or even on to attract leads for your competition.

 

Dang, that is unsat for sure. Not cool.

 

I signed up last week and once I dialed in my ideal lead by refining the type of work I offered I got one lead, none since. It cost me $30 to get that leads' contact info. They charged my card $100 and I now have a $70 credit. Wasn't too happy about that but I am working with that lead on a 30-40k project. No contract signed yet but if it works out then I'd say $30 or even $100 was a good investment.


Sent from my iPhone using Tapatalk

 

Do you have a good website? Looks like this way will stack up bigtime on expense like Service Magic/HA do... :blink:

 

Was at Lowe's for a contractor lunch and a rep for porch was there explaining the cost like over a $100.00 a month for leads not a pay per lead like Homeadvisor. I didn't sign up but got a free t shirt for the rag bag.

 

Can't speak of Porch but I am curious to hear how your experience with TT has been going. I'm on the fence about TT since I've read and watched some reviews of TT recently, dating from last year to now. I understand TOS can change from month to month and have filtered out TT reviews from years past.

If you don't mind sharing, how long have you been using TT? How many jobs have you landed? I currently use Smith and they're pretty decent. Reasonable rates, they don't make you fight tooth and nail for refunds of credits and the UI isn't bad.

 

A recent review of brand ratings by small and medium businesses (n=?) doesn't rate Thumbtack highly.

https://www.alignable.com/insights/2017-smb-brand-ratings-reviews?

Over eighty brands were included on the survey.

 

Save time in your replies and just guide them to this previous thread

Already has hundreds of detailed replies, as well as over one hundred thousand views, which my instinct this 1st time poster already knows, and if not he should :thumbup:

Every reply should just include this link to simply save time on this merry-go-round conversation.

http://www.contractortalk.com/f12/porch-com-they-use-your-business-name-redirect-your-calls-151763/

 

Does anyone have any experience with porch.com? I have recently been using homeadvisor and Thumbtack as lead gen for roofing.

Have been asked to join up with porch.com, after looking them up on multiple website and I have seen a lot of bad reviews from other contractors.

Please do not hire PORCH for contractor help, they are not a professional, reliable company. An associate from Porch reached out to me after I purchased a new home to see if I needed any contractors, I did movers and they committed to movers on a certain date and I scheduled pods delivery around movers availability, only to have Porch cancel the movers days later because they stated they could not secure movers after all!!

Does anyone have any experience with porch.com? I have recently been using homeadvisor and Thumbtack as lead gen for roofing.

Have been asked to join up with porch.com, after looking them up on multiple website and I have seen a lot of bad reviews from other contractors.

 

I'm sure he made his porch decision like 11 years ago 😂😂

 

Enjoy your exciting evening Angela. We will never figure out that you’re searching the Internet for places to write bad reviews about porch. (Wink , wink) I bet your keyboard is smoking! But, thank you for being one post wonder.

 

Does anyone have any experience with porch.com? I have recently been using homeadvisor and Thumbtack as lead gen for roofing. Have been asked to join up with porch.com, after looking them up on multiple website and I have seen a lot of bad reviews from other contractors.

YES... I bought leads from them and 9 out of 10 were bogus and they had a poor excuse for not reimbursing me. STAY AWAY.