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Replacement window feedback

4.5K views 16 replies 10 participants last post by  Framer53  
#1 ·
I'm looking at replacing two very old windows (over 20 years old) to the new vinyl. It will be a custom size 31 1/2" X 57".

Which one of the two brands would you choose and why?

Thermastar by Pella at Lowes OR,

American Craftman by Andersen at HD?

I will buy the double hung LoE. Your feedback is much appreciated.

:eek:
 
#6 ·
Harveys offer a great service for the few warranty callbacks they get,and it's free!!!
One phone call to set up appointment,service guy comes out after setting up day/time,Bingo it's done.
No unfulfilled promises,or ordering delays as with the Big Box stores,they stock everything and return initial calls within one week.
I promise!
 
#15 ·
Although HD and Lwes have their place, the time spent, problems, lack of true service you will run into (especially on a custom order) will show you why it's a bad idea to go there.

Pella and Andersen make nice windows, but HD an Lwes sell on price not quality, and the product line (grades) they carry reflect it.

Being new to the trades(?), it will serve you well to start where others have ended up, no need to go through all of the painful lessons, unless you really want to.

If you want suggestions on area suppliers, shoot me a PM.

Andrew