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How to book 15+ remodel estimate appointments every week

12K views 68 replies 18 participants last post by  TNTRenovate  
#1 · (Edited)
YEP ITS LONG BUT IF YOU NEED MORE LEADS THEN RELAX AND READ IT.


We have a simple lead funnel set up thats allowing me to book about 15 appointments a week for either kitchen or bathroom remodels. The funnel is really simple but I thought I'd share it and try to explain the process from cold traffic to closed deal in the most simple way possible.

It basically starts with a targeted Facebook ad. When I say targeted I mean that I set my Facebook ad up so it only gets shown to people who are researching about remodeling there home. (Yes Facebook knows this about you and completely stalks you).

The ad is NOT pitching a service and isn't trying to get them to agree to a free estimate this is a HUGE mistake. Only 3% of people are ready to have you out for an estimate right now. 70% are maybes. The 70% is defiantly thinking about remodeling and there not ready to buy right this second but they can be convinced and that's what we're gonna do. Btw your competition is only targeting the 3% and losing big time.

So our goal with this ad is to capture the entire 73%. We want to capture everyone in a 25 mile radius that's even remotely interested in remodeling there home and we want to turn them all into buyers.

The way we capture all those people is by offering a free guide or advice in the Facebook ad that they can download.

So they click the ad because they see that your not attempting to sell them on anything like all your competitors ads are and they get directed to a landing page where they enter there email and get the free guide sent to there email inbox. Now you have there email address stored.

Right after they type in there email address on that landing page and hit send to get the guide they immediately get directed to a Thank You page that's thanks them for downloading the guide and pitches them on a special one time offer that's only good while there on this page.

We make them an irresistible offer for booking an appointment while there on that Page and a ton of them do. Boom we just captured the 3% that are ready to buy now and convinced a good portion of the maybes with our irresistible offer that it makes sense to get a estimate now and not wait.

So let's talk about the free guide for the people who said no to the thank you page offer and only wanted the guide. Your not going to just be sending out random info. That's what most people don't understand. Your free guide is designed to sell your company as trust worthy, an authority in the space, and at the end your guide will pitch them one more time on getting an estimate now. That brings you a ton more leads right then and there. The guide is basically a methodical sales pitch but the homeowner just thinks there reading a guide and doesn't realize there being persuaded big time!

For the people that still don't apply for an estimate they will go onto your email list and will continue to be marketed to and pitched on getting an estimate every so often.

For the people that set an appointment with you we call them right away with a script to make sure we get them qualified properly and get the appointment set every single time.

We go out to the house on appointment day, measure it up, put the estimate together, sit down with the homeowner and go through the presentation and close the deal on the very first meeting.

We also canvass the area around every existing job and usually close atleast 3-4 more deals in that same neighborhood. It probably sounds like really simple stuff to a lot of you but I know there's some contractors that don't know exactly what a funnel looks so like so I just thought I'd share what we have set up to book a bunch of appointments and what I set up for my contractor clients that I consult with in addition to my own business.

What your basically doing is targeting homeowners that aren't ready to buy right now and that your competitors are completely ignoring and your turning those people into buyers through the funnel process.

This process consistently books us 15 or so appointments every single week on autopilot like clockwork. We also have funnels set up for room additions, new home builds, windows, and a couple other products. It works for everything if done right.

With a regular website your sending people to a busy store where they don't know what to do next, with a lead funnel there getting sent to the best appointment setting salesman every single time and this salesman never has a bad day or messes up and works 24/7. The homeowner gets a perfect message everytime and you get appointments booked with everyone who's qualified on autopilot.

Sorry for the long post let me know if you have any questions.
 
#5 ·
There's always cancellations, no shows, and the ones that just don't close but yea were defiantly closing multiple jobs a week.its all about getting leads. The more leads you have the more appointments you set and the more appointments you set the more presentations you make and the more presentations you make the more deals you close. It all starts with leads. If you increase that number your revenue automatically goes up assuming you know how to lock the deal down while in house but a lot of people don't have a problem wit that.
 
#4 ·
No they all set and there all qualified. If course there's always cancellations, people that just don't show up, and the ones who don't close. Yea man there's a ton of ways to set up a bunch of appointments canvassing probably being the best. I wanted to explain the sales funnel process because a lot of contractors are still confused about what exactly it is.
 
#8 ·
PM me Dean. This is a great way to generate leads. I have a few questions about the free guides. I have been a top salesman in roofing siding and windows for 12 years. Now I'm on my own. I have all the scripts in place for setting and qualifying the leads. The sales process is the easy part. I also finance 90% of my jobs. I do need some help with the lead generation part. Pm me and we can talk. Thank you for your help
 
#9 ·
PM me Dean. This is a great way to generate leads. I have a few questions about the free guides. I have been a top salesman in roofing siding and windows for 12 years. Now I'm on my own. I have all the scripts in place for setting and qualifying the leads. The sales process is the easy part. I also finance 90% of my jobs. I do need some help with the lead generation part. Pm me and we can talk. Thank you for your help[/QUOTE

Hey man just tried to send you one but it says your chose not to receive private messages at this time. Mabye send me your email or facebook link or something. Or just find out how to turn the block of from one of the admins.
 
#14 ·
I'd never get any work done.
 
#26 ·
This fellow may be fishing for business. I really don't know but even if he is you should pay attention to what he is saying. A lot of the negative feedback seems to be targeted at the fact that he is trolling and will pick up a lot of throw backs in his net. I don't doubt that he will either. That said, if he screens people properly and works the system, this is a very viable way to bring in customers at a low cost per client.

Many people set up booths at home shows to push remodeling services. What they get through their booth are exactly the same people he is talking about. Yes the home show means you can clear the looky lou's out efficiently when you are in one spot but you also sit there all day long doing it.

Cut this guy a break. His advice is solid.

Tracy
Aces Four
 
#41 ·
Dean and Path starting to sound like a broken record... The more you listen to them the more they sound like Dumb & Dumber :laughing: Just STFU, take each other's number or PM each other and have a pillow talk, I think most in here had enough of yours BS.

Safe contracting :censored:
 
#43 ·
Lol. I asked a question, in the spirit of forums. You're cursing and letting your true self show.

BTW, for what it's worth (you'll reply to this post saying not worth anything), in the thousands of posts I've read that date years back, yours was a name I trusted and looked up to, always respected your replies. Now your dragging your own name in the dirt, for anyone to read - customers alike.
 
#44 ·
True, there could be a useful advice... But such advice usually comes from a person with experience, not from some snot nose who still wet behind his ears without a single proof that he is even in the construction industry, who is trying to promote some sort of a BS in here.

You have been here long enough to know who makes sense and who doesn't and who is worth listening and who is worthy of being kicked around and toyed with just to bring a little fun to this place.

That being said, we all know we have a tough crowd in here from all walks of life and all kinds of trades and everyone new is welcomed and most in here are respected and like anywhere else on the planet no matter where you end up in life you have to "make your bones" so to speak... It starts from kindergarten and it sticks with us as the life goes on.

In kindergarten or a place we grew up in and playing in a sandbox if you don't hit back, everyone will be kicking you all the time...If an older kid tries to take your toy and you give it up, you better don't bring any toys out, you will have nothing left...

Same goes when we start playing in the big world where respect and reputation is not given, it is earned.
If you a new guy come into town, most building inspectors will challenge him, they will feel you out and if you have no clue what you doing or if you cannot hold your own, you will be collecting red stickers... When you show knowledge and they get a sense of your experience and at the same time you show them respect, you will get the same respect as well. Nobody comes to a new town and when he gets a red sticker he will start " I never get red stickers, I build so many things, and yada yada yada" most likely you will not last in that town very long.

Same goes in here... We all started out in here and at one point or another someone called us out, and we had to answer or admit we were wrong or have a discussion at times and sometimes we had it out, but we got it out not on the personal level but on the professional level, sometimes it gets away from us and it goes to far... but we're big boys and after it is done and over with, we're all good in here and we find ways to make amends and will always help each other when needed.
Sure like in any other place certain people have followers and certain people have their fan club who stick by each other being right or wrong...:laughing: Some hold grudges longer than others, but that's all small potatoes and most in here don't pay attention to that... like any family, we all have ups and downs, good days or bad days so it's all good.
Most been in here forever and we have a CT family so to speak and everyone is welcomed... That's what makes this place special and we all know we can come here and get a sound advice pretty much on any issue or pointed in the right where we can find information.

Same goes for new people, they come introduce themselves and everyone welcomes them... If they start out with a legitimate question, they will get the best advice from people who experienced in the field or familiar with the issue and share advice based on their experience. Sometimes the advice be different, sometimes argumentive so it will turn into a discussion and the person who is seeking advise being in the industry will participate in a discussion and he knows and understands what the suggestions are and he can take and try what might work in this case and whatnot... at the same time he is sharing his knowledge and experience on the matter and from that he is earning his respect in the community.

This guy Dean comes in like a rabbit into a jungle forgetting there are many lions in here and he is trying to promote something unrealistic, something that happens on occasion when you deal with a certain clientele in a certain price range... So when he is called upon to back up what he is saying he has nothing to show for it... all he does is blowing smoke up our A$$ for days and he thinks anyone is listening so everyone is having a little fun with him and at the same time trying to see what he is all about.

So if he looking for some respect up in here, he needs to bring something to the table and back up what he is saying or at least what he is asked to produce and instead he is running BS on everyone for days...

So frankly speaking I don't know what you waiting to hear from him other than what you probably already know or tried... So far what I got from him is you need to have a menu with a price and try to convince some old lady to sign a contract, and another crew will come behind and FK everything up according to a s^*t load of bad reviews someone found...
So as the menu goes... the only menu I want to see is the wine list when I'm about to order dinner.
 
#48 ·
So I was contacted last week by homeowner who has a multi million dollar condo right on the beach. There going to make some structural changes and need an engineer. I found this out in the qualifying process over the phone...

I sent my engineer out, they worked with him, got plans approved, now I'm set to go out on Wednesday and ONE CALL CLOSE probably one of the biggest deals iv ever got.

Price for the structural changes obviously will be known before hand and I will price the rest of the remodel when I get there but it will still be a one call close.

It will be the first time they meet me in person, it will be the first time they hear what my companies all about, it will be there first time seeing what my price is, and I will close that deal right then and there.

Easy process. Not bragging just educating you on a way to close on the first call even if there's structural changes and stuff for those who were saying it was impossible. Notice how no ones really stumped me on a question yet? People that BS fall apart under pressure almost instantly. People who know there **** because they do it every day can answer anything you throw at them.
 
#52 ·
BTW, I went to a call today. She is a referral from a client we just finished. I haven't given her a number yet and she scheduled us for the 13th. That's how good my methods work. Hell I got her from a referral of another client. I had one phone call with this client and scheduled the quote. When I showed up to her house the first thing out of her mouth was that she had already referred me to two of her friends.

The next week I went to look at her two friends projects. Landed both. I was complete with the her first referral before I began her job. Now I finished all three of those and her friend hired me on the spot.
 
#53 ·
Dean Craig, you might want to consider quoting their questions and answering them individually, post a pic, etc. otherwise move on to something else as it just becomes an exercise in futility, because as you can see, they'll just keep trolling from thread to thread...

Think of it like closing a sale... remove the objection... :thumbsup:

Sometimes until you do, it doesn't matter what else you say as they will remain fixated on that... some will still find something else after that, but you don't close every prospect now do you... :no:
 
#54 ·
I can post what the contracts look like, the price quote sheet we give them, pics of the work but none of that really proves anything to them. They'll come up with something else. The only way would be to record a actual presentation while I'm in house but I don't know how to edit out te personal info because I get there social and stuff. I will probably just keep posting valuable threads every so often but only respond to real questions and not entertain the trolls anymore.
 
#60 ·
question: when you price something on the spot, what happens when price overruns occur? unknown conditions dictate additioal work which increases material, labor and inspection times. does the sub eat this or is it billed to the customer as a t&m CO?

additional question: if you have your price list and it wasn't updated to the new price list, because material houses increase prices all the time, if you've closed the sale and then go to buy materials and the materials increased, are those costs passed on to the HO?

another question: are you turning these jobs over to subs or are these guys from your own company? what kind of accountability is there, ie following through with customer expectations? It would seem difficult to convey all of this through to the workers without a good system.
 
#65 ·
Obviously we try to account for everything and on remodels where were just demoing the existing kitchen and putting new cabinets in the same spot, countertops, backsplash, flooring ect it's easy to account for everything. If there's a job where there might be unknowns then it's T&M and the homeowner is aware of that.

I get updates right away if the material goes up. I haven't ran into a problem with that yet or at least I haven't herd of any problems from my project manager. I'd eat the cost before id push it onto the homeowner.

We actually have 1 sub. He does tile and countertops. He works exclusively for us and we keep him busy every single day. Everyone else is a w2 employee. Our plumbers, electrician, paint crews, carpenters, laborers, ect