Hi Mike
Each and every day I love my bathroom more and more!!!!
Now, I have another project. I know that you only do bathrooms. But, we were very impressed with one of your subcontractors – Dave – who did the tile work. We are interested in having our kitchen floor (wood) changed out from wood to tile and would like to speak to Dave about it. But, we “follow the rules” and since he was your subcontractor am going through you.
How would we best go about getting a bid on this project?
John
So, the question is, are you doing a kitchen floor?
How would we best go about getting a bid on this project?
Mike, what would you think if "dave" took the job without your knowing?
I contacted the customer and quized them about the scope of work, the total scope is beyond what the tile setter will be capable of doing for this level of a client. As a favor to a great customer, we will do all the work involved except the tile, there is a lot more then just throwing some tile down, the customer realized it and hoped we'd do the work. The tile setter will get the tile work.That was a great compliment from your client, but it wasn't necessary....so you'll make $$ from a job you're not doing. Though, your sub knows if he steps on your toes you won't use him again.
I'm curious how you handled this....
Bottom line though, is that you gotta love some customers. Some people really 'get it' and help make up for those that don't.
:thumbsup:
All people want is someone they can trust with their home, belongings, kids, pets and spouses, right? What's the big deal?:laughing:
Here we go with the walking the HO's dog thread!!! O.K. but I ain't changing no kiddies diapers!!!
... whole house recarpets (I refer a lot of these, for some reason customers are always doing recarpets around our jobs)... those I refer to my carpet wholesaler and my carpet installer, ...
:thumbsup:Bottom line though, is that you gotta love some customers. Some people really 'get it' and help make up for those that don't.
I was just referring to their desire to find them all with no signs of abuse as a result of our visit.:laughing:
Bottom line though, is that you gotta love some customers. Some people really 'get it' and help make up for those that don't.
Morning Chris -
No worries about the MIA 2x4 or the trailer/equipment. The trailer isn't in the way and its good advertising for you J
Thank you for building such an amazing deck. We're going to have a great time showing it off! It's a work of art.
We've been floored by your attention to detail and your professionalism. If only all contractors could be as dedicated and pleasurable to deal with as you.
The pics look great! We love what you did with the pavers at the bottom on the stairs. We're going to level them off and keep them there.
You're welcome back any time to take pictures. Let us know you're coming and we'll have a beer (or any other beverage of choice) ready for you.
See ya soon -juli
P.S. - just submitted a rating. Of course, I gave you a perfect score...
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From: Chris Kadyszewski [mailto:[email protected]]
Sent: Thursday, November 19, 2009 5:03 PM
To: Juli
Subject: Re: Deck Perspective from 2nd floor
Hello Juli & Tim,
I'm still waiting to hear what's going on with this ELUSIVE 2x4 to finish off the stair rail cap. It just makes more sense to leave the equipment there so I can finish it off, than to lug everything back and forth, sorry for this inconvenience, this stuff happens from time to time.
At any rate, I just wanted to extend a sincere thank you for considering me to build such an amazing deck to compliment the amazing setting and view you have there. I'm sure it will be the focal point of many outdoor memories for years to come.
I talked to the inspector yesterday, he should be signing off on the permit soon. Additionally, I submitted your warrenty registration via moisture shield's website.
Again it was a pleasure conducting business with with you both, I can't emphasize ENOUGH how I wish all projects and customers were as pleasurable to deal with as you guys. I took a bunch of pictures, but would like to get some more, some time later once it looks a little more "lived in". I look forward to hearing from you, feel free to contact me anytime.
Sincerely,
Chris Kadyszewski
484-467-0458 - phone
610-644-7972 - fax
www.customdecksandcarpentry.com