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On another thread there's a huge argument that involves much hatred for these big box stores. I'm not sure why the hate. They are what they are. If you need 10 2x4's, some drywall screws, a paintbrush, a bucket, a doorknob, and a pack of Sour Patch Kids in the morning, they're freaking awesome cause it's one stop and your done. What's to complain about? ...other than the self check out, which I do not use, and will stand in a line to the back of the store just to pay for one wing nut in a line with a real human cashier before I'll use one...
If you're looking for great customer service, professional advice, a great special order system, lumberyard pricing and delivery, obviously they generally suck balls. There's a few here and there that have a great guy who's worked commercial sales for 10 years and knows his s***, but that's as rare as hen's teeth. You're lucky if the person who took your special order still works there when you go to pick it up, (I mean argue for an hour with someone who has no idea about anything, especially the product you ordered). But if you're expecting different from these places, you're the idiot.
So, I ask again, why all the hate?
If you're looking for great customer service, professional advice, a great special order system, lumberyard pricing and delivery, obviously they generally suck balls. There's a few here and there that have a great guy who's worked commercial sales for 10 years and knows his s***, but that's as rare as hen's teeth. You're lucky if the person who took your special order still works there when you go to pick it up, (I mean argue for an hour with someone who has no idea about anything, especially the product you ordered). But if you're expecting different from these places, you're the idiot.
So, I ask again, why all the hate?