I've been working on a staining project with several members of my crew. We were evaluated based off our work on a newly built gazebo (by another company). We did a very good job on the project, but began running into problems with the builder pretty much from the start.
After the projet was "done" he asked if we would be willing to paint extra trim pieces for him because he had forgot to finish them before we were done painting. We said sure. It ended up being over 80 pieces to paint, rather than the few he had implied. We ended up dipping them for time restraints, but there were still some drips left on the bottom side. We brushed quickly over the other three sides. The builder then installed them with drip side out.
Thats just to give you reference to who we are dealing with. So heres the real issue. The builder has done several things on the different projects around the house that I believe were done bad and/or incorrectly. For instance;
1. In the ceiling of the gazebo, he left out the final wood pieces to finish off the ceiling. They were using decorative wood planks that fit together. I even heard one builder say to the other: "Oh S..t, you forgot to put those in".
2. In the screened in gazebo, they forgot to screen in the floor. Bugs are simply crawling through the bottom into their brandnew gazebo.
3. On their shed, they "reroofed" it. Well when installing the shingles, they decided to just shingle over the current ones. Even though they had the guard and underlayment. Basically they voided any warrenty on those shingles.
I could list a few more things, but I will save you guys. Anyways, should I say something to the home owners. They said they were happy with the results. When should we be helpful as contractors and when is to far in stepping our bounds?
After the projet was "done" he asked if we would be willing to paint extra trim pieces for him because he had forgot to finish them before we were done painting. We said sure. It ended up being over 80 pieces to paint, rather than the few he had implied. We ended up dipping them for time restraints, but there were still some drips left on the bottom side. We brushed quickly over the other three sides. The builder then installed them with drip side out.
Thats just to give you reference to who we are dealing with. So heres the real issue. The builder has done several things on the different projects around the house that I believe were done bad and/or incorrectly. For instance;
1. In the ceiling of the gazebo, he left out the final wood pieces to finish off the ceiling. They were using decorative wood planks that fit together. I even heard one builder say to the other: "Oh S..t, you forgot to put those in".
2. In the screened in gazebo, they forgot to screen in the floor. Bugs are simply crawling through the bottom into their brandnew gazebo.
3. On their shed, they "reroofed" it. Well when installing the shingles, they decided to just shingle over the current ones. Even though they had the guard and underlayment. Basically they voided any warrenty on those shingles.
I could list a few more things, but I will save you guys. Anyways, should I say something to the home owners. They said they were happy with the results. When should we be helpful as contractors and when is to far in stepping our bounds?