I've had it for over 8 years now. I've been happy with the services that I have received from the law firm in Columbus, Ohio, and the law firm they gave me when I adopted my two step-children. There are pros and cons to everything. I've actually used them quite a bit on just basic questions,I think the biggest thing was the free will and power of attorney. I've also had them write a few letters and they have reviewed a few contracts for me also. They also helped me with a few traffic tickets.
The only time I've had a problem was when my wife was having problems with my step-children's father, and the law firm we were given didn't return calls in a timely manner, just didn't seem to care. It was easily fixed though I called the provider law firm and they gave me another firm, and that's the same one I used when I adopted my step-children. Also that other law firm is no longer with PPL because they had so many complaints.
Another reason I have them is that I do have a concealed carry permit, and I have PPL just in case I ever have to use my firearm. This is where the 24/7/365 comes in handy.
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