So why would you change a good thing?
Then custom site is loosely defined. Unfortunately you're very correct about being taken for a huge ride.it was suppose to be a custom site. never backed anything up. i feel like i got taken for a huge ride on this.
Then custom site is loosely defined. Unfortunately you're very correct about being taken for a huge ride.
The part about no backups is especially astounding. That is beyond inexcusable. I wouldn't even attempt to be nice when dealing with that level of incompetence, nor will I hold back on publicly stating that failure to create backups is a special kind of stupid. Okay no jokes about how I really feel.
Let's look at the positive though. It used to rank, that's good, recovery should be possible providing they didn't do something even more crazy like spam 20 some thousand bogus backlinks all over the Internet (seen that too many times).
Fortunately the Internet Archive may be useful too. Here's a snapshot from the middle of 2011:
Your OP stated your position used to be good but didn't specify how effective it was. If the call volume was meeting your goals then an updated design with the content mostly preserved would be advisable.yep thats my old website. i thought a custom site would be better for me but thats not the case. the lady who built my site worked for a media company doing sales and she built websites on the side. since then she has been fired from the company she worked for an the company has nothing to do with the site. she also has left the state an i can no longer get a hold of her (not that i would want to at this point anyway) so i guess my question is what do i do next. Should i scrap the site an start over with another one?