Hi Mike,
I've been lurking around these message boards for some time and finally got the courage up to join. I've read alot of your posts and find them to be insightful and very helpful.
Here's what we do for our thank you letter:
I want to thank you for placing your remodeling needs
in our hands. I know you will enjoy your home's new look.
Enclosed you will find a performance rating question-
naire to be completed and returned to our office using the envelope we have provided. Your input helps our effort to achieve total customer satisfaction.
You will also find enclosed a Referral Card. For each referral you provide that signs a contract with us (minimum contract of $1,000) you will receive $100.00!
If we can be of assistance to you in the future, please
feel free to give us a call.
I really like Bob's thank you letter and may make some changes to ours. Thank you for sharing, Bob.