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"Texting in" when sick, instead of calling

23K views 73 replies 43 participants last post by  SanJoseConcrete  
#1 ·
If your employee is out "sick," do you allow texting in, instead of calling?

Texting is becoming more and more accepted as a means of communication, in spite of the fact that a voice call is so much easier.

Am I being old-fashioned, demanding a real phone call, before the day's start time?
 
#5 ·
i hate texting, it takes me way too long, and my kids/wife can burn a keypad up typing to me, its easier to say it in english as to go back and forth, if my customer texted to me like crazy i would drop them as a customer, email is one thing texting is a different deal

this is when the world went to crap, the day we got rid of the rotary dial phone:clap::clap::clap:
 
#6 ·
Short daily spurts of information, I text my core guys, and vise versa.

Something like a plan discrepancy or jobsite issue needs a phone call. If they know I'm in a meeting I might get a text saying " call me 311", which is important, non emergency. If it's an emergency I'll get nothing more than "911", in which case I need to excuse myself and step out for a moment.

Being sick? eh, I think it depends on your trust in the employee. As Jay mentioned, it's real easy to just text "I'm sick". I'd believe most of my guys if I got that text, but aside from my personal feelings, in a general business sense a phone call should be required.

If I found out they were lying I'd respond with "btw, YOUR FIRED! ROTFLMAO!!! seriously, get out. TTYL!"
 
#7 ·
My guys are motiovated and I am easy to work for but some days they are just not feeling it. I have days like that myself.

If thats the case, I dont want them there. I dont question their integrity. Texting is fine. No call or text and no show is not fine but no one ever does it.

Occassionally I make a bad hire and it shows in the first month and their gone.

The longer they are with me the more flexible I get but they want to work so its never a problem for the established group.

New guys are the only problems and they are doing me a favor acting stupid because I can cut them loose.
 
#8 ·
At least they are communicating with you, as long as they are doing that i wouldnt mind. I had some guys last summer, you could never get ahold of. Sometimes I would work thru out the night on a project and tell the guys to be in by 8 and I would be in later. Sure enough I would get a call from the HO by 830. Where is everyone? Call them....no answer

That would burn my ass so bad. I would get a call about 4 PM, we arent coming in today. HA! Make sure you do not come in tomorrow either.
 
#9 ·
I only text if i have to, fat thumbs on little buttons just does not work. I also prefer to hear the person, hard to tell if anyone really is sick or down and out by a text. Granted anyone can fake this too but i still want to hear it. Texting has made it too easy for people to avoid confrontation and it takes the personality right out of the conversation.
 
#11 ·
I just got a text from my customer after I sent them a reminder to pay bill that I emailed by quick books. They like to get up late and at their convenience,read their e mail and respond without noise in the room where they like to have conversation with each other while having breakfast.
They let me know they did forget to send the payment, and also that a circulator pump was making a noise.
So yes text is a good tool for certain people at certain times
Using both hands to text while you in a car seems to have damaging effects.
People seem to think they need to answer someone no matter what!
 
#12 ·
I feel the same woodchuck about the confrontation thing. If it is someone you can trust that has hardly ever missed then fine, but a new guy on the job, I would expect a phone call.

But I am gonna call myself out on this one ( could be a mistake here lol) but when I was 18 and working for a contractor 30-40 hours a week all the while juggling 15 hours of class a week, I would occasionally go out and live the college lifestyle during the work week and resort to texting the next morning when I was "sick" to avoid the whole conversation thing. Young and dumb I know but maybe thats why I am iffie to the whole texting in sick thing.
 
#13 ·
How you gonna hear the fake cough and sickness in his voice if he texts you? :laughing:

I have texting turned off on my phone. If it's not important enough to have a conversation by phone call, it's not important enough to text.
 
#16 ·
test text: (shakey) I uh. am... tho thick, got headache, puke. sniff coff coff. won't be in today, maybe not tomorrow either ahco!

A couple of years back I had a blackberry and a buddy of mine did too. We could link them, so that he/I could see where each other was on a map pretty much all day long.

Give you crew blackberry's! then you can track them to the bar/casino!

or just fire their a%$$s. Sometimes old school works fine without the intrigue.

Most guys who've been in business for a while can detect BS when they hear it.
 
#18 ·
A couple of months ago I called my partner to let him know I wouldnt be coming in (food poisoning) and mid sentence started to vomit. Needless to say he has a weak stomach and started to go himself... maybe he would have appreciated a text only :laughing:
 
#22 ·
I get it that many of you old farts are stuck in your ways, but refusing to accept technology will only leave you in the dust. Think of the guys who are 15-20 years older than you. They are mostly all retired now. But how many of these people refused to learn how to use a computer or more specifically, the internet? Over the years, they finally gave in and are years behind the curve in understanding how to use and understand the internet.

Refusing to accept new technology just makes you look like a dinosaur and can/will cost you business.



If you really believe that a phone call can be more time effective and efficient than texting at all times then you are just stubborn and ignorant. I agree that sometimes a call is easier than constantly texting back and forth but there are SO MANY other times that texting is much more efficient that making a call.



Concerning the OP, a call should always be placed if you will be missing work for any reason.
 
#26 ·
If you really believe that a phone call can be more time effective and efficient than texting at all times then you are just stubborn and ignorant. I agree that sometimes a call is easier than constantly texting back and forth but there are SO MANY other times that texting is much more efficient that making a call..
Give me an example. One that doesn't fall into the category of unnecessary communication that would be resolved through normal communications such as voice.

Also I would love to know how you would deal with having lets say 15 customers all in different states of the process. Some in the estimating stage, some in material procurement stage, some waiting for starts, some in the process of construction, some in final.. all texting you over and over with mundane texts that you have to address because texting creates informality and wastes other peoples time with communication that normally wouldn't be made or would be saved up and done all at once instead of as it comes to mind.
 
#23 ·
Your employee probably should have called. Texting has become a way of insulating yourself from facing the music and taking responsibility. I text all the time with customers but sometimes you have to pick up the phone and call. I actually got fired a few years ago, the boss sent a text telling me not to come in on Monday. WTF is that? Are you serious? He was..
 
#25 ·
My post count has no bearing on the content of my message. If you only listen or agree with people who have greater than X number of posts then you will be missing out one some good info and opinions.

My point was that both texting and calling have their place. To flat out ignore one is both ignorant and stupid.

Notifying your employer of your absence is an example of when you need to make a call
 
#29 ·
I would have never gotten away with "texting in" for any of the guys I worked for. I remember going in a little "sick" on a few occasions, just because I didn't want to make the call to the boss. :no:

I text both clients and subs in a regular basis. If I guy is not going to make it in to work as scheduled, I need a little more of an explanation that what you can convey through a text.