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This is in regard to contractors doing remodelling work, specifically in meeting a customer for the first time who knows nothing about you. You have received the call from some type of advertisement you are running, and set the appointment. The day of the meeting...
The customer greets you at the door, you walk into the house. In regard to the estimate what are you doing first?
Do you follow the customer to the area of the house and let them run off what they have to say about what they want.
Do you set down at the table first and talk about yourself and your company?
Do you set down at the table first and let them talk about themselves?
The customer greets you at the door, you walk into the house. In regard to the estimate what are you doing first?
Do you follow the customer to the area of the house and let them run off what they have to say about what they want.
Do you set down at the table first and talk about yourself and your company?
Do you set down at the table first and let them talk about themselves?