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146 Posts
I was invited by phone and e-mail the other day to a function at the home office of SM here in COLORADO. It was a BBQ and a seminar combined. I was real interested in the seminar because it would be by DAN LUPBERGER he has authored several books on marketing and I had no doubt that I could learn some thing new.
As I pulled into the parking lot across the street I could see a tent several BBQ grills going and many ppl with blue "T" shirts on milling around. The blue shirts were SM "T" shirts with company logo on them and each person, myself included had name tags.Tables were set with table cloths and a sign that said "sign in here". As I signed in I was handed a nice gift bag, but the biggest thing was how friendly the ppl were. They were genuinely glad to see me. Many introduced themselfs and shook my hand, they made sure I knew what all was going on.
The food was awesome we had to eat inside because of the rain. By this time I had gotten to talk to a couple of the guys for quite some time. I have never been in a large company that I felt more welome than I did here. All I could think was Gee these are really great ppl and all are so friendly. I just wish all of you could of had the chance that I had, I know it really opened my eyes. One nice looking gal took several pics while we were talking, bet they are hanging on the wall now. I really felt at ease it was as if I was at a family reunion, but these ppl liked you.
Had chance to talk to several ppl from SM, I never heard a bad word about the company in fact it was quite the reverse. More than one told me that they had never worked for a company that treated them better than SM had. This was backed up by showing me things on a tour through the different departments where they were rewarded for special things each week. From what I gather there are weekly meetings that all employees attend and give their thoughts on how things can be improved. SM seems to not only listen to the employees but also us as consumers, to see if there is some way to improve things or the way they are done. Since I have been with them I have seen many changes in the web pages and it seems that once I learn the new way, things get easier for me.
The tour was interesting as each department duz a certain job, ppl are trained for a specific operation and that is their job. If the question or what ever is out of their realm then it is passed on to where it belongs. Did I mention just how at ease I felt with these great ppl?
I have to admitt that I have been a supporter of SM since the begining, but they have gotten me to where I am at today. The time spent there the other evening was time well spent for me. Besides getting to meet some really great friendly ppl I also learned from the seminar.
When ppl put SM down it is like they are kicking us, that feel good about them in the stomach or are saying we are to stupid to know what we are doing. If only all of you could have the chance to meet these great folks as I did, you would maybe understand far more about SM and how it really operates. These ppl are just like your neighbors your friends your relatives, I really enjoyed them all.
Sure not everyone will get the desired results, but there can be any number of reasons why it works for one and not another. As big as SM is they are sure to make mistakes can any of us claim that we don't? Magnify that many times over and thats where SM is. I've been around many large corporations over the years never have I been at one that made me feel more welcome than I did the other nite. I am sure there are the employees that hate their job, but by a large margin the ones I talked to liked the company and what they were doing. You could hear it in their voice you could see it in their faces, you could feel it as you talked to them. It was nice to put a face with several voices I had talked to over the phone before.
No I do not work for SM, I work for myself as a self employed HANDYMAN. I love what I do and am happy with where I am rght now. I don't use any other service I don't advertise in paper or phone book as I am to busy with leads from SM. Look me up on SM (JERRYS FLOORS) look at my profile and the rateings and reviews that I have gathered over the last couple of years. I enjoy learning how I can better market myself and do better than I am. Maybe some day I can cut the umbilical cord from SM but for now I need it.
I just wanted to share my experience from the other evening, it was a great time well spent with some awesome ppl. I know next time someone from there calls I will have more respect for them. I get calls every once in a while from SM, checking to make sure I am happy do I need any thing. Is there any thing they can help me with, such as ppl that don't answer calls. They have gave me several suggestions on how to raise the odds in my favor with that. When was last time the yellow pages called to see how you are doing. Throw an add in the paper you are one of many, no one could care less who you are, only that you pay your bill on time.
SM has helped me launch my own WEB SITE, the calls come to me directly not through SM, no charge for these leads. But still they helped me get it going, it is an experiment to see how this will work. It has had results already. Going thru the SM site there is a ton of knowledge that is geared to us as contractors on how to market our selfs how to sell a job plus a number of other things. If we are a success SM will be a winner also. It is a win win situation for all of us. They have been advertiseing in the DENVER area on radio and TV to try drum up even more business.
If you come on the site see the negative post and decide that it is not for you, why is it you don't listen to us happy customers and give it a try? I don't care either way if you use SM or not it don't gain any thing for me I don't get a cut. I just get tired of being made out to be a fool because I use a lead service that works for me.
At the close of the evening there was a door prize drawing along with some folks that received special mention for long time service a great rating and review. One guy had over a 1000, gives me some thing to shoot for. There were home contractors there were plumbers, electricans, appliance service man, landscapers plus some others I have no idea what they did. Many had brought their wives all in all a great time. Best part was, I won a set of tools worth about $300. :thumbup:
Thanks SM from bottom of my heart I really enjoyed the evening thank you! :clap:
As I pulled into the parking lot across the street I could see a tent several BBQ grills going and many ppl with blue "T" shirts on milling around. The blue shirts were SM "T" shirts with company logo on them and each person, myself included had name tags.Tables were set with table cloths and a sign that said "sign in here". As I signed in I was handed a nice gift bag, but the biggest thing was how friendly the ppl were. They were genuinely glad to see me. Many introduced themselfs and shook my hand, they made sure I knew what all was going on.
The food was awesome we had to eat inside because of the rain. By this time I had gotten to talk to a couple of the guys for quite some time. I have never been in a large company that I felt more welome than I did here. All I could think was Gee these are really great ppl and all are so friendly. I just wish all of you could of had the chance that I had, I know it really opened my eyes. One nice looking gal took several pics while we were talking, bet they are hanging on the wall now. I really felt at ease it was as if I was at a family reunion, but these ppl liked you.
Had chance to talk to several ppl from SM, I never heard a bad word about the company in fact it was quite the reverse. More than one told me that they had never worked for a company that treated them better than SM had. This was backed up by showing me things on a tour through the different departments where they were rewarded for special things each week. From what I gather there are weekly meetings that all employees attend and give their thoughts on how things can be improved. SM seems to not only listen to the employees but also us as consumers, to see if there is some way to improve things or the way they are done. Since I have been with them I have seen many changes in the web pages and it seems that once I learn the new way, things get easier for me.
The tour was interesting as each department duz a certain job, ppl are trained for a specific operation and that is their job. If the question or what ever is out of their realm then it is passed on to where it belongs. Did I mention just how at ease I felt with these great ppl?
I have to admitt that I have been a supporter of SM since the begining, but they have gotten me to where I am at today. The time spent there the other evening was time well spent for me. Besides getting to meet some really great friendly ppl I also learned from the seminar.
When ppl put SM down it is like they are kicking us, that feel good about them in the stomach or are saying we are to stupid to know what we are doing. If only all of you could have the chance to meet these great folks as I did, you would maybe understand far more about SM and how it really operates. These ppl are just like your neighbors your friends your relatives, I really enjoyed them all.
Sure not everyone will get the desired results, but there can be any number of reasons why it works for one and not another. As big as SM is they are sure to make mistakes can any of us claim that we don't? Magnify that many times over and thats where SM is. I've been around many large corporations over the years never have I been at one that made me feel more welcome than I did the other nite. I am sure there are the employees that hate their job, but by a large margin the ones I talked to liked the company and what they were doing. You could hear it in their voice you could see it in their faces, you could feel it as you talked to them. It was nice to put a face with several voices I had talked to over the phone before.
No I do not work for SM, I work for myself as a self employed HANDYMAN. I love what I do and am happy with where I am rght now. I don't use any other service I don't advertise in paper or phone book as I am to busy with leads from SM. Look me up on SM (JERRYS FLOORS) look at my profile and the rateings and reviews that I have gathered over the last couple of years. I enjoy learning how I can better market myself and do better than I am. Maybe some day I can cut the umbilical cord from SM but for now I need it.
I just wanted to share my experience from the other evening, it was a great time well spent with some awesome ppl. I know next time someone from there calls I will have more respect for them. I get calls every once in a while from SM, checking to make sure I am happy do I need any thing. Is there any thing they can help me with, such as ppl that don't answer calls. They have gave me several suggestions on how to raise the odds in my favor with that. When was last time the yellow pages called to see how you are doing. Throw an add in the paper you are one of many, no one could care less who you are, only that you pay your bill on time.
SM has helped me launch my own WEB SITE, the calls come to me directly not through SM, no charge for these leads. But still they helped me get it going, it is an experiment to see how this will work. It has had results already. Going thru the SM site there is a ton of knowledge that is geared to us as contractors on how to market our selfs how to sell a job plus a number of other things. If we are a success SM will be a winner also. It is a win win situation for all of us. They have been advertiseing in the DENVER area on radio and TV to try drum up even more business.
If you come on the site see the negative post and decide that it is not for you, why is it you don't listen to us happy customers and give it a try? I don't care either way if you use SM or not it don't gain any thing for me I don't get a cut. I just get tired of being made out to be a fool because I use a lead service that works for me.
At the close of the evening there was a door prize drawing along with some folks that received special mention for long time service a great rating and review. One guy had over a 1000, gives me some thing to shoot for. There were home contractors there were plumbers, electricans, appliance service man, landscapers plus some others I have no idea what they did. Many had brought their wives all in all a great time. Best part was, I won a set of tools worth about $300. :thumbup:
Thanks SM from bottom of my heart I really enjoyed the evening thank you! :clap: