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Kowboy
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Discussion Starter #22
My bank sent me a letter stating this customer wants a full refund on her credit card. I told the bank if they do that, she has no incentive to return the sink. We'll see.
 

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The bank should definitely have a return tracking number for the sink before refunding, but even then banks typically are in favor of the end-user and not the vendor from my experience.
 

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Focusing on solutions.
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The bank should definitely have a return tracking number for the sink before refunding, but even then banks typically are in favor of the end-user and not the vendor from my experience.

We've had charges disputed before. Having the right paperwork on file let us win every dispute. They still took the money out of our account for a short time till it was settled, then put back.
 
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