[Nathan]

What does your company do to encourage referrals?
Do you offer any incentives?

-Nathan

 

[Floorwizard]

I have an Alaskan airlines milage incentive. When a client buys from me, I give them a refferal bonus of Alaska airlines miles, if their friends and family buy from me. The miles depend on their purchase. It works well.

 

[Grumpy]

I give them $150 if I make a sale from their referral.

 

[Nathan]

wow, $150 seems pretty high. I bet you would have the same results with $100 or $50 incentives. The money just makes them think.

-Nathan

 

[Grumpy]

We've done the math. Each job costs us $150 on average. Why mess up our averages? Next year it may be $100 or $200 depending.

I am a total ass but when ever I receive a referral I always add $150 to the job I am bidding. Their friend doesn't know it but they end up paying for the referral fee.

 

[Nathan]

I'd like to hear what everyone else is doing to encourage referrals too.

 

[Teetorbilt]

Where I am, just returning phone messages and showing up (especially on time) will get you more referrals than anything else I've tried.
Birddogs work but if they don't run into anyone for a few months that need your services they tend to forget you.
Word of mouth has been, by far, the best for my businesses.