Okay, here's a good one for you...
Back in June I was in the market for a new, lighter compound mitre saw. I was debating between a 12" Hitachi and a 12" Dewalt. The price was about the same but the Dewalt had a coupon for a free job site radio/battery charger. So, because I had previously purchased the 18V Dewalt finishing nailer I thought what the heck get the Dewalt saw and get the $200 radio for free!
Here's where the problem starts... Since it has now been several months since I mailed in the receipt, UPC code and coupon to Dewalt, I had my girlfriend call to see what's going on with my free radio. Well, guess what? The snotty CSR at the company handling the distribution of the free radios for Dewalt tells her "there were too many coupons submitted and we've run out of radios for the promotion so we've decided we're not going to honour the outstanding coupons". Of all the nerve!!!
I'm not letting this go even if I have to take Dewalt to small claims court for false advertising, failure to honour the coupon, lost time and wages, etc., etc., etc.
Also, I may never buy another Dewalt tool even after I get it sorted out!!!
Back in June I was in the market for a new, lighter compound mitre saw. I was debating between a 12" Hitachi and a 12" Dewalt. The price was about the same but the Dewalt had a coupon for a free job site radio/battery charger. So, because I had previously purchased the 18V Dewalt finishing nailer I thought what the heck get the Dewalt saw and get the $200 radio for free!
Here's where the problem starts... Since it has now been several months since I mailed in the receipt, UPC code and coupon to Dewalt, I had my girlfriend call to see what's going on with my free radio. Well, guess what? The snotty CSR at the company handling the distribution of the free radios for Dewalt tells her "there were too many coupons submitted and we've run out of radios for the promotion so we've decided we're not going to honour the outstanding coupons". Of all the nerve!!!
I'm not letting this go even if I have to take Dewalt to small claims court for false advertising, failure to honour the coupon, lost time and wages, etc., etc., etc.
Also, I may never buy another Dewalt tool even after I get it sorted out!!!