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Discussion Starter · #1 ·
What do most companies pay appointment setters. Is it by the hour, by appointment set or both plus commission on jobs sold? Really need some feedback.
 

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Are you talking about someone just setting appointments or a salesperson?
If I had any appointments to be made,I certainly would not be paying sales commision on them for someone answering the phone and setting up a meeting time. I would think in these days you could get a good person for close to minimum wage.You close to Maryland? I could do it cheap:laughing:
 

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We have a lady doing what I call "light" telemarketing for appointments only, from a specific list we bought.

I would only pay an appointment setter for outgoing calls (found money), never an incoming call unless the incoming call was originated by the appointment setter.

Our appt. setter is paid $8/hr + 1% of any sale up to $10,000.00. In other words, her commission is capped at $100.00 per each sale that originated with her call.

Hope this helps...

P.S. I would not pay per appointment set - this could result in some very weak leads.
 

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Share the wealth

At $8 per hour = only $64 for a gruesome 8 hour day and no telemarketer nor canvasser can put in a solid 8 hours per day- Even if they could that = only $320/ week - tax = about $280 or less, so at $8/hour for a 6 hour day a telemarketer or canvasser would take home less than $200 per week plus a tiny commission only if you close sales.

When you have the ability to close a high percent of sales there should be plentiful cash for everyone, so pay no less than $12 per hour. I pay my canvassers a guaranteed salary of $12/hr as a draw against a commission. Since my maximum advertising budget is 10% I pay my canvassers 10% of the gross amount of a sale. When my canvassers don't generate leads and they get into my pocket for more than $2000 I let them go, or I evaluate their production, personality, and let them go when they are into my pocket for less than $500.

Paying 1% is like saying you can run your business with a 1% advertising budget. If I could run my business with a 1% advertising budget I would be a billionaire.

Share the wealth and you will make even more money.
 

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We pay our canvasers:

$10 per hour + $25 if we get into the house and give a price.. Then if we sell it we give them $75 for the sale..
 

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Discussion Starter · #7 ·
im talking about phone appointment setters and when you say canvassers are you talking about putting out flyers?
 

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PC Plumber,

What you are failing to factor in is that $8.00 per hour in the midwest (where I am) = $16 per in LA - I know, I used to live there.

Plus, we are selling a high ticket item/service. At 1%, a good phone person is capable of earning $1,000/week or more.

Plus, they work 6 hour days, not 8.

Plus, this is telemarketing, not canvassing (a lot less stressful getting hung-up on than getting doors slammed in your face)

Plus, much safer working inside in an office in the Midwest vs. walking the streets of LA! LOL
 

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pcplumer, sounds good but I question paying a canvasser 10% of selling price. I agree with Park Place and pay $75 if it sales. So they get $100 total if the appointment is sold.
We pay our salesperson 10%.
Do you pay canvasser 10 % and the salesperson 10%?
 

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How we pay

pcplumer, sounds good but I question paying a canvasser 10% of selling price. I agree with Park Place and pay $75 if it sales. So they get $100 total if the appointment is sold.
We pay our salesperson 10%.
Do you pay canvasser 10 % and the salesperson 10%?
I pay my #1 canvasser 10% just for getting getting the lead. I pay new employees 6% to 7% just for getting the lead. The canvasser gets another 5% to 7.5% for closing a sale. This is the maximum I pay for generating a lead and closing a sale. When a canvasser gets a lead and my plumber closes the sale the canvasser gets only is lead commission and the plumber gets only the sale commission.

The cost for a can of beans and a gallon of gasoline is about the same all over the U.S.. The prices for tools and supplies is about the same all over the U.S.. Since costs are the same and you are getting $10,000 for a job you should be able to share the same or a larger portion for motivation, longevity, and more jobs for you. People here start at $10.50 per hour at In N' Out Burger.
 

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Here's how our old "telemarketing-style" phone appointment setter program worked. This was when the majority of leads were "outbound" generated (from cold-calling efforts).

Note - this was about 10 years ago.

$7-10 per hour (depending on the rep, their length of employment, their value to us)

$5 "sit" bonus - for each appointment they scheduled where our sales rep was able to "sit" down with the prospect and give an estimate. This bonus was paid on the appointment date.

$50 "sale" bonus - for each appointment they scheduled that we closed into a sale. This bonus was paid once the job was started.


On top of that, there were monthly bonus's as well - to encourage longer-term results.

$100 Bonus Per Month for every 25th "sit". So, if a rep had 50 "sits" in one month - they would get a $200 bonus on the first paycheck of the following month.

$150 Bonus Per Month For Every 5th "sale"
- Same logic as above.
 

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Well, I'm not trying to "stir-the-pot",..But I originally started out telemarketing for appointments. We had a total of 22 telemarketers, all tied into an old T-1 SYSTEM.

Keep in mind, this was in 1992 for a Siding, Window and Sunroom company.

Starting pay THEN was $10.00 per hour. If the rep had a "demo" (meaning both decision makers were present for the demonstration) the telemarketer would get a $25.00 bonus,...The 1st sale of the week (and it started over each week) was a $50.00 bonus, ( + $25 for the demo) the 2nd sale of the week was $75.00 Bonus (again, + the demo $) and for the 3rd sale of the week they'd get a $100.00 bonus (+ the demo $).

Bottom line, is if a decent telemarketer worked 36 hours a week,..had 3 sales,....they'd gross $660.00.

Now, to the average "Joe"--this may sound like great money, and it honestly wasn't bad as back in 1992 I was 20 years old and ths cost of living wasn't bad, and it beat the shiat out of flipping burgers or washing dishes....

But much like pcplumber (who, after reading dozens if not 100's of his posts) has stated--combine the selling totals of those 3 jobs that it took for the telemarketer to make that $660.00. Say the total of those 3 jobs is $50k.--Me (and call me a rare breed) realizing what kind of profit I was making (with ALOT of the effort coming from the telemarketer) would have NO problem giving healthy bonuses or something to the effect.

After all, as a large result of their efforts would be why I was able to live the lifestyle I'm able to.

Does that make sense?

Maybe I live in Pluto, but I'm a firm beleiver that a happy employee is a successful employee-and will work as hard as they can in hopes of sharing JUST A BIT in the fruits of their efforts.
 
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