Thanks Nathan.
We have been a Member of NAPP for over a year.
-As a member I have access to Member Central which is full of
helpful resources and forms I have been using.
-Also available in there is an employee hiring and training program,
a complete system, I have been using that a lot lately.
-There is also a marketing plan manual customizable to your company.
Marketing materials (customizable) like postcards, a newsletter, and
a lot of help on how to use them is available but I didn't get a chance
to use any of them yet.
-We started using a customer retention software program designed by
NAPP specifically for painters and that should pay off in the next
couple of years. If you don't have the time you can send in the
names of your customers and NAPP will do it for you.
-For those that want a basic web presence and don't have the time or resources to do it, you get a nice website free of charge. That alone is
good value for the money you pay.
-Some of us have weekly peer to peer meetings that I find extremely
useful as we get to share a lot of our experiences.
-There are many more benefits of course but what I find more
useful now is the IN GEAR program. It is a very thorough guide
on how to create systems for everything your company does.
I think in a year or two we should have most of our functions
systemized.
Napp can't do anything for us, but the more use we make
of the resources the more value we get out of our membership.
The most important benefit if I can summarize, is thinking like
a businessman and not just as a painter.