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Back from the dead...
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Discussion Starter · #1 ·
Well, not my website, but my local listing has vanished.

BTW, grab a beverage now, this might run long. This post will end up as 2 questions. A little background:

Back in 2002, I had my first website built. It was pretty crappy. Around the same time, I was putting a small box ad in the yellow pages under Wallcovering Installations. My business name is Professional Wallpaper & Paint Co. The YP sales person talked me into listing my biz as Bodine's Professional Wallpaper to get a listing closer to the top. It worked and I got enough leads out of it to pay for itself and then some.

Over time, my website became outdated. I never updated it at all because I never really liked it. I never used it as a source for leads, it was more of an online sales portfolio. I slowly let it die, and let the name/hosting expire. During that time, my business name and website was slowly populated on the various business directories on the web. At any given time, you could search for various terms for my area (paperhanger, wallpaper contractor, painter, etc) and my name/website would always pop up in the top 3 local listings on google.

Fast forward to Oct. 2009. I have a new website built, and it goes live a couple weeks ago. When this one was being built, I (being a little bit more internet savvy than before) concentrated on having good keywords/seo stuff included. I am more interested in it bringing in fresh leads than being a portfolio this time. So late last week, I'm doing some searches to see if my website pops up in the google organic searches yet. Nada. BUT, I see my local listing is still there. But it unfortunately still has my old address, phone number, and dead website.

A thread pops up on here (posted by another web/sales/marketing guru) which explains how to "claim your listing" on google maps. Very cool, I was just trying to figure out how to do that. I claimed my listing, and updated it. I changed my business name to Professional Wallpaper & Paint, from Bodine's Professional Wallpaper. I also changed my address, phone number, website, and added a short bio/description of the company. The next day POOF it is gone. No where to be found. Even when I click on "more local results" I'm not on the list anywhere.

Question 1: Why did my listing disappear? I assume its because I changed all the key parts of the listing? If so, how long should it take until it resurfaces? Is there anything I can do to make it come back to where it was sooner? I was really hoping to have my site and listing ranking pretty good before the dead of winter hit, now I'm scared that I won't be found again until spring hits. YIKES!

Same time I was trying to figure out how to change my listing, I found my biz name on a whole buttload of these internet business directories. ALL of them have my old address/phone number/website, and my biz name is listed as Bodine's Professional Wallpaper.

Question 2: Should I go now and claim and correct them? If someone searches my name (Bodine) I'm all over the net with them. But I assume if they already know my name, they can find me elsewhere. Plus, I haven't received a lead from any of these as far as I know. So should I just go out there and change them all? Maybe the sooner the better? Maybe google is getting mixed info from all the existing listing compared to the one updated listing?

Sorry this went on for so long, but if anyone has some input on this subject it would be appreciated.
 

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Question 1: Why did my listing disappear? I assume its because I changed all the key parts of the listing? If so, how long should it take until it resurfaces? Is there anything I can do to make it come back to where it was sooner? I was really hoping to have my site and listing ranking pretty good before the dead of winter hit, now I'm scared that I won't be found again until spring hits. YIKES!
It's tough to say when exactly it disappeared but the G-local algo runs daily. Yes it's likely because you changed the listing.

When you say your old site was dead, do you mean the entire site, even the domain name or did you keep the domain?

Here is a website that provides a TON of info on the local Algo.

http://www.davidmihm.com/local-search-ranking-factors.shtml

Question 2: Should I go now and claim and correct them? If someone searches my name (Bodine) I'm all over the net with them. But I assume if they already know my name, they can find me elsewhere. Plus, I haven't received a lead from any of these as far as I know. So should I just go out there and change them all? Maybe the sooner the better? Maybe google is getting mixed info from all the existing listing compared to the one updated listing?
YES - Go correct the old listings. Those local biz directories weigh heavily on your local ranking... Moreso then anything you need citations... Positive reviews of your service on either Google Maps or one of the many review sites out there that they syndicate from.

Did you change domain names? or still using your original from your old site...?

Carl
 

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Back from the dead...
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6,646 Posts
Discussion Starter · #3 ·
It's tough to say when exactly it disappeared but the G-local algo runs daily. Yes it's likely because you changed the listing.

When you say your old site was dead, do you mean the entire site, even the domain name or did you keep the domain?

Here is a website that provides a TON of info on the local Algo.

http://www.davidmihm.com/local-search-ranking-factors.shtml
Thanks for the reply. I quit paying the hosting fees, so my old site disappeared. I still own the domain name, but when you type it in, it takes you to a blank page because the site is not being hosted by anyone.

Old site: professionalwallpaperandpaint.com
New site: prowallpaper.com

Excellent link, that should occupy me for a bit.



YES - Go correct the old listings. Those local biz directories weigh heavily on your local ranking... Moreso then anything you need citations... Positive reviews of your service on either Google Maps or one of the many review sites out there that they syndicate from.

Did you change domain names? or still using your original from your old site...?

Carl
I planned on adding some pics to my google listing, but it's gone lol.
See above about my domain names.

Thanks again for helpful reply.
 

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You should have placed your new site on the old domain name even though it was long you had developed some link popularity and a local rank. So adding a new and improved website would likely have only made things better.

You can try forwarding the old domain to your new domain. Not sure who your registrar is but GoDaddy makes that process easy. Either way Google is likely going to dance around you for a few weeks.

You could have kept the long domain for your Internet presence and just forwarded prowallpaper.com to your original domain. Then you could have ProWallPaper.Com on all print media, vehicles, letterhead, business cards etc... because it's short and easy to remember. And your original domain would have likely not been negatively affected.

Carl
 

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I would call your designer and ask why this wasn't suggested as an option to you! If you have a rank NEVER sacrifice it!

By the sounds of it (a few weeks) it's likely already to late for a quick turn around. If you focus on SEO'ing your new domain it's going to be a longer haul. By the looks of things Google has NOT de-indexed your old domain, and last cached the page on the 18th of November. This means it'll be coming back in a few days. Have your designer use your old domain for the site, and you may find yourself back in the game in a few weeks.

Carl
 

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The Duke
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PWG, once you change it, you need to wait. I did the same thing a few weeks back and mine vanished in seconds. It is now slowly populating back up. It will get there, but not sure if there's anything proactive you can do about it.

An FYI, Google Maps seems to have changed quite recently. They have changed many things related to my area. My street name is now incorrectly spelled, there is now a road listed to our gravel pit, our dead end road (since the 40's) is now live again, and horrors of horrors, it says the local HD is permanently closed (oh....may I have that wish please?)
 

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You do not need a web site to be in local Google.All you need is a Gmail account. You will disappear if you do nothing in the SEO area.I think you answered your own question,you had a listing to a dead URL.You would be better of just with phone number then dead URL.
 

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Finish Carpenter
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I have been working on my google local listing...and I have seen the positive results already. The new page with a better title and more text spewing out my address and phone number on my page. I claimed my listing. I added photos. I send out an e-mail with a link my my local listing with google to past clients to ask them to review my company. I added more info to my profile....and I have been climbing up there...I was not even listed in the top 10 before. Now I come up in the top 10 in towns next to me, not only where my mailing addy is.
 
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