Contractor Talk - Professional Construction and Remodeling Forum banner
1 - 6 of 6 Posts

·
J Meloche
Joined
·
109 Posts
Discussion Starter · #1 ·
we've been installing outdoor lighting systems for about 6 years (originally started as an add-on for my landscape construction company). as we are moving to doing more and more "lighting only" work, i have been contemplating offering a maintenance program for our clients. not sure where to start though as far as scope of items covered, billing procedures, etc. this is still a fledgling industry here in michigan (as an true stand-alone business...) and as such i am not sure market expectations for this sort of thing even exist. any ideas from those of you currently offering maint. programs?

thanks.
 

·
Registered
Joined
·
8 Posts
We offer maintenance on all jobs. Over time the elements get to any type of system whether it be a low-voltage or line voltage HID system. Two great points worth mentioning. 1. This generates a new profit for the company. 2. Promotes great customer service. We like to schedule a full maintenance approximately 3 years after the initial installation. Its a win win!
 

·
INTEGRA Bespoke Lighting
Joined
·
358 Posts
Most professional LV outdoor lighting companies offer their clients annual maintenance contracts. I know of some who will not do an installation without a maintenance contract. It is a great way to build your business, keeps the clients in contact with you, and provides years of new work in terms of changes, additions and referrals.

Some manufacturers provide pro-forma maintenance agreements for download on their websites. This is a good place to start for many.

Regards


we've been installing outdoor lighting systems for about 6 years (originally started as an add-on for my landscape construction company). as we are moving to doing more and more "lighting only" work, i have been contemplating offering a maintenance program for our clients. not sure where to start though as far as scope of items covered, billing procedures, etc. this is still a fledgling industry here in michigan (as an true stand-alone business...) and as such i am not sure market expectations for this sort of thing even exist. any ideas from those of you currently offering maint. programs?

thanks.
 

·
J Meloche
Joined
·
109 Posts
Discussion Starter · #4 ·
thanks for the ideas guys. i looked on kichler's website for maintenance contract info and couldn't find anything. does anyone have a sample contract (nothing detailed - i am just looking for thought starters)? or perhaps another manufacturer has something to use as an outline?
 

·
INTEGRA Bespoke Lighting
Joined
·
358 Posts
thanks for the ideas guys. i looked on kichler's website for maintenance contract info and couldn't find anything. does anyone have a sample contract (nothing detailed - i am just looking for thought starters)? or perhaps another manufacturer has something to use as an outline?

Check for some at the CAST website. Nightscaping used to have a bunch of forms available too.
 
1 - 6 of 6 Posts
Top