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183 Posts
Heres a little story .
I get a call this morning from my a woman that lives in my parents (RIP) old neighborhood saying her cabinets had come in at Lowes and the guy she had lined up to install them (by the hour on weekends ) bailed on her .
Normally on a Sunday i wouldn't have even considered talking about it but I told her I'd shoot over before the 4:00 games kicked off and try and squeeze her into my schedule as best i could .
1st thing she says is she ordered 42 inch uppers I ask her to get the layout while I look at the bulkheads that will have to be removed .
It's obvious there is some kind of load bearing beam in the bulkhead in front of the sink window (split foyer house ) .
She comes back with the layout and I inform her there is a major problem and she tells me 2 neighbors did the same thing and nothing was inside the bulkhead . So I try and explain what I am looking at and then just walk out and get a drywall saw and ask her if she minds if I cut a few holes to show her .
Of course there is a double 2x12 beam supporting the main roof trusses and the short rafters for the kitchen bump out are also attached to this beam .
I nicely explain I wish she had called me 1st and I would've sent her to a decent cabinet showroom regardless of whether I did the install .
This woman is super nice and is actually in the carpet sales business and told me she is aware of the problems that come with dealing with Lowes BUT couldn't pass on the prices and the Zero interest for 12 months .
I explained to her that when she signed the contract which included the cabinet layout she is liable to pay for the order (which had not been delivered to her house yet ) .
I told her the designer was WAAYYY wrong to assume the bulkhead could be removed no problem just because she told him the neighbors did it so she may have a shot at getting this resolved but it won't be easy .
The only thing she has in her favor is she hasn't accepted delivery of the cabinets yet . I would've liked to see what would've happened if Lowes also got the install . I wonder what they would've done ? LOL
I'll let you all know how she makes out as she is going to have me install the job once they switch the 42's back to 30's . I can only wonder how much extra that is going to cost her .
I get a call this morning from my a woman that lives in my parents (RIP) old neighborhood saying her cabinets had come in at Lowes and the guy she had lined up to install them (by the hour on weekends ) bailed on her .
Normally on a Sunday i wouldn't have even considered talking about it but I told her I'd shoot over before the 4:00 games kicked off and try and squeeze her into my schedule as best i could .
1st thing she says is she ordered 42 inch uppers I ask her to get the layout while I look at the bulkheads that will have to be removed .
It's obvious there is some kind of load bearing beam in the bulkhead in front of the sink window (split foyer house ) .
She comes back with the layout and I inform her there is a major problem and she tells me 2 neighbors did the same thing and nothing was inside the bulkhead . So I try and explain what I am looking at and then just walk out and get a drywall saw and ask her if she minds if I cut a few holes to show her .
Of course there is a double 2x12 beam supporting the main roof trusses and the short rafters for the kitchen bump out are also attached to this beam .
I nicely explain I wish she had called me 1st and I would've sent her to a decent cabinet showroom regardless of whether I did the install .
This woman is super nice and is actually in the carpet sales business and told me she is aware of the problems that come with dealing with Lowes BUT couldn't pass on the prices and the Zero interest for 12 months .
I explained to her that when she signed the contract which included the cabinet layout she is liable to pay for the order (which had not been delivered to her house yet ) .
I told her the designer was WAAYYY wrong to assume the bulkhead could be removed no problem just because she told him the neighbors did it so she may have a shot at getting this resolved but it won't be easy .
The only thing she has in her favor is she hasn't accepted delivery of the cabinets yet . I would've liked to see what would've happened if Lowes also got the install . I wonder what they would've done ? LOL
I'll let you all know how she makes out as she is going to have me install the job once they switch the 42's back to 30's . I can only wonder how much extra that is going to cost her .