Grumpy, I am always impressed with you sales and marketing advice. You really hit the button on many topics that deal with this."Is lowest price going to be your deciding factor?"
LOL that reminded me of a true story about finding out what the customer really wants... LOLFlorcraft said:stop "assuming" what the customer wants, and you actually find out exactly what the customer wants.
Asking questions gives you a real good feel, but I learned from my previos mistake. I don't LATCH onto what the customer has to say quite as much. They say they want 3 tabs? I'm going to show them 3 tabs and architectural shingles. I need to make sure they know I offer both. At the same time I still let the customer's own questions be my guide for my presentation.Florcraft said:Alot of salespeople "assume" based on a couple questions that they know exactly what the clients want, but they may not get them into EXACTLY what would work best.
:cheesygriOH! that take away technique, I was thinking more along the lines of "write the check or I'll take your wife".