I bid a job on a bath remodel and came in a bit less then the others. The thing is that I listened to what the customer wanted. The bids she got all where tile surround, tile floor, granite top, custom vanity, brushed nickel fixtures, gut the bath down to the studs, none of which she truley wanted. I gave her my opinion on what I would do but said ultimately its is your bathroom. She was happy with the bid when I went over it with her but said she still isnt set on doing anything yet. After a week or so she calls and tells me that another contractor that bid on the job, the contractor said "I wouldn't go with them, and more or less said they are hacks and do poor work." I was f'n' livid. I started to get the shakes I was so pissed. She is going with my company for the work. I am not a big operation that has huge overhead and gave her a bid on what she wanted not things to drive up the cost. Does this make me some damn lowballer for not trying to push higher cost items, that she didnt want?