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HVAC/ Appliance online advice

2085 Views 10 Replies 4 Participants Last post by  TAHomeRepairs
nevermind.....
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Ill help you screen folks.

I have a Lennox Pulse furnace and it never works. Why?
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Kind of thought that that is what this forum is for, as far as people in the trade. And that the DIYCHATROOM was for those why won't my furnace start questions.
Kind of thought that that is what this forum is for, as far as people in the trade. And that the DIYCHATROOM was for those why won't my furnace start questions.
Fair enough, this is a paying gig for pro's to engage in real-time one on one chat's with the people needing assistance, not quite the same, but similar I guess.
Fair enough, this is a paying gig for pro's to engage in real-time one on one chat's with the people needing assistance, not quite the same, but similar I guess.
You would need retired guys then.

My customers wouldn't like if I stopped working on their equipment to respond to someone else while they're roasting or freezing in their home.
Or after hours, or weeknds etc.
Or after hours, or weeknds etc.
Most techs that would need live chat would need it during the day while they are working on the unit. If it can wait until after hours. Then why would they pay for what they can get for free by coming here. Or anyone of several other HVAC sites, where others in the trade will give them the help/info for free.

How would you determine how much to pay the answering tech.
This would usually be dealing with H/O directly, (not ALWAYS a HO, but that is the norm) and I didn't mean to imply that it was only afterhours or weekends. Just that someone still active in the field could potentially put in some time during these periods. The usual online times are 6a-6p PST, or 9a-9p EST. I've been doing something similar, but in a different field. We are getting quite a bit of requests for appliance/HVAC questions. I can try and trouble shoot, but its a little out of my comfort zone. I know alot of the basics, but an expert in the trade would be a much better fit for theses situations. There are typically 3 hour shifts, where the said expert is online. At a rate of $25/hr. It's not get rich money, but it can be a nice filler.
TAHomeRepairs said:
This would usually be dealing with H/O directly, (not ALWAYS a HO, but that is the norm) and I didn't mean to imply that it was only afterhours or weekends. Just that someone still active in the field could potentially put in some time during these periods. The usual online times are 6a-6p PST, or 9a-9p EST. I've been doing something similar, but in a different field. We are getting quite a bit of requests for appliance/HVAC questions. I can try and trouble shoot, but its a little out of my comfort zone. I know alot of the basics, but an expert in the trade would be a much better fit for theses situations. There are typically 3 hour shifts, where the said expert is online. At a rate of $25/hr. It's not get rich money, but it can be a nice filler.
$25/ hr pay? How much are you charging the customer?
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