Two days later, no replies, plenty of views. I take it from the deafening roar of silence that Virutex is a rare breed!:blink:

 

Matt,

I have used their laminate tools. Slitter and gillitene(sp?) cutter. I have no complaints what so ever. Only brand of the two styles of cutter I want to use.

 

They make nice stuff, spanish tool company, good quality. They are just like the rest of the European power tools; expensive and mostly unheard of.

 

Great laminate tools. I'd bet everything they make is good. Never saw the tool your showing

 

Virutex Edgebander

I bought a new Virutex edgebander in fall, it has a faulty control panel and it is still not working, trying to deal with these guys is a nightmare. DO NOT BUY FROM THEM!

Mark

 

I bought a new Virutex edgebander in fall, it has a faulty control panel and it is still not working, trying to deal with these guys is a nightmare. DO NOT BUY FROM THEM!

Mark

:laughing: One hit wonder bashing a company :whistling

Virutex has been a decent company to work with, customer service wise, in my experience over the last 12 years. Purchased an EB-35 edgebander in 2008 or so. For the price, great value. Nicknamed the eternal B***H 35 due to always having to adjust and tweak to keep it working well.

Purchased a PEB-250 in 2013 and it's been flawless.


Not gonna call them the example of a customer oriented company, but they have always came through in the end. So CarpenterMatt .... fill us in on the details on why it's a nightmare.

 

how does a brand new person just happen to sign up and flame a company?

on the other hand, maybe quality control has gone done in the 10 years since this thread was started

 

i have the laminate slitter works great, but it Used from a esteemed member on Contractor Talk.

 

Virutex Edgebander

Hey guys not trying to offend anybody by calling out a company, only doing it as a last resort. I bought the PEB50 edgebander at the end of October 2019 from the US. When it came it did not did not have any manuals, which they did eventually send to me. But I have not gotten it to run yet, the glue pot will not heat up. So I emailed them and phoned them, finally got a response they said they would look into it. 3 months later all I get for a response is we are looking into it we need more time. I bought this machine to do a project which I had to sub out because it is still not running. I would never publicly put down a company who put any effort into customer service.
Mark

 

I have their handheld heat gun edgebander. It does what it’s supposed to do. But I haven’t ran a whole lot of linear feet with it.