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Discussion Starter · #1 ·
We had a client that wanted hardwoods installing, over Asbestos tile. The subfloor was Concrete. It's was Obvious asbestos tile (9x9) and over 20 years old. They were Perfectly flat, and in excellent condition for Installing over. Also a Moisture test was taken on several areas around the room. All the signs were in favour of going straight over the top. Job completed, everything look wonderful and the client was as happy as can be..........However. Three years after the Install, the floor starts to buckle. We go out and try to rectify what we were told was a wood problem. A couple of sections were removed, complete with Tile attached. It seems the Issue has become one of Moisture getting underneath the tile. Was I wrong to follow the guidelines and my instinct. Three years is a long time to be happy with the results. We are not a fly by night company.
We pride ourselves in our customer satisfaction.
were we wrong? Was there something we could have done differently?
Any advice would be appreciated!!!
 

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Discussion Starter · #7 ·
Thanks to everyone for their quick and usefull reply's.
We pretty much thought exactly, what everyone has said.
Regards.
 
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