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Customer calls to add a screen porch. Sure, no problem. Currently sliding doors lead out to the deck. Customer wants sliding doors replaced with French doors. Do you tell the customer to pick out the French doors they want or do you include in the proposal the cost to provide French doors?

Thanks.
 

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I guess you can set your contract up any way you wish.

It really boils down to - what are you comfortable with? Do you always supply your own materials or do you allow customers to also provide items?

Sometimes I have customers who find something they really like. I usually ask them to let me know the specifics of the item so I can look into it first before they purchase it. That way I can assess whether it will be a standard install, require additional labor / materials, or is not an option I recommend. Most of the time though, I spec my own supplies from MY chosen suppliers. That way I know what I'm getting.

I do not warranty customer supplied materials.

However, on the flip side, if they pick it out, pay for it and arrange for delivery on big ticket items, that can take a headache off the contractor.

As I said, it just depends on what you're comfortable with....
 

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Project Superintendent
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Just include an allowance for standard quality french door, and let the owner pick within that price range. That way they can save $ off the contract if they pick something cheap, but you will not get screwed of they pick the cadillac door. Be prepared to assist with the door selection process.
 

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I agree with svron on the warranty issue.

You need to meet with them and discuss this.

Equate it to me as an electrician saying I will provide them with new pendant lights over their kitchen island. No matter what I pick for them it will be wrong for their taste.

Google is your friend. Let them pick out the exact style and brand then research if it would be best for you to provide it and mark it up for your trouble, OR let them provide it and adjust your warranty accordingly.

Just a caveat though, whomever they contact for the product might push their "factory trained, specialist, and guru" for the project as the installer.

Keep us posted.
 

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Get all the decisions made prior to contract signing or you will be at their mercy while they take their sweet time to choose a door or what ever....:thumbsup:
 

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GC/carpenter
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mudpad said:
Just include an allowance for standard quality french door, and let the owner pick within that price range. That way they can save $ off the contract if they pick something cheap, but you will not get screwed of they pick the cadillac door. Be prepared to assist with the door selection process.
This is what I do especially if it's a good size remodel, I have allowances for material that hasn't been picked out yet, this way I can get them a price and move forward with the start date. It beats waiting around before a contract is signed while there're procrastinating. At least I can get them locked down, and start the job. However this can become a rat race if you wait until the end to start looking for these things. It's best to stay on top of them as you go.
 

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This is what I do especially if it's a good size remodel, I have allowances for material that hasn't been picked out yet, this way I can get them a price and move forward with the start date. It beats waiting around before a contract is signed while there're procrastinating. At least I can get them locked down, and start the job. However this can become a rat race if you wait until the end to start looking for these things. It's best to stay on top of them as you go.
Same deal for me. I always give the customer a specific, acceptable item selection at the allowance price. Customers are less likely to procrastinate if their choice is to accept the original selection or identify something better. The price for the original selection is an agreed value, too, so the paperwork is simpler if they choose that. My experience, anyway.

- Bob
 
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