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215 Posts
Last month I took my newish 24volt Ridgid drill to my local HD, because one battery died and my drill kept getting stuck between gears... I had bought the combo pack with reciprocating saw, flashlight & drill about 9 months earlier...
So I hand them my credit card so they can look up my purchase including the 1 year warranty that they sold me, and they can't find my purchase because their system only goes back 90 days! WTF!
What's the point of a "lifetime warranty" if they aren't gonna honor it when something breaks! it's not like I can buy Ridgid anywhere else!
I didn't register the damn thing and I haven't found my receipt yet... and the fact that they can search my in store warranty with my ID or Credit card has got me fuming... I'll be shopping at lowes anytime I have a choice!
It's kinda like bringing a bitten big mac to any MacDonald's and asking for a new one done right, and the manager asking you for a receipt! While standing under a huge banner that reads: Life time warranty!
Son-uva-B!+<H!
So I hand them my credit card so they can look up my purchase including the 1 year warranty that they sold me, and they can't find my purchase because their system only goes back 90 days! WTF!
What's the point of a "lifetime warranty" if they aren't gonna honor it when something breaks! it's not like I can buy Ridgid anywhere else!
I didn't register the damn thing and I haven't found my receipt yet... and the fact that they can search my in store warranty with my ID or Credit card has got me fuming... I'll be shopping at lowes anytime I have a choice!
It's kinda like bringing a bitten big mac to any MacDonald's and asking for a new one done right, and the manager asking you for a receipt! While standing under a huge banner that reads: Life time warranty!
Son-uva-B!+<H!