[MarkJames]

The Kerdi is cut correctly around the drain. It is not a very neat cut but it is in the right spot. It is cut at the same spot as the Schluter pic on the link you posted.

I don't think so, unless you cut it back before snapping the pics. It's supposed to overlap the mudded flange base.

Let's be honest, though. That is an awful-looking install.

 

[rrk]

In addition to no thinset he forgot the kerdi ring that goes around the drain. The hole is correct but he forgot the ring. The drains have changed, hole is much bigger and another kerdi ring goes around the drain
I think this is the 3rd change to the drains I have seen

page 28 and 29

https://sccpublic.s3-external-1.amazonaws.com/sys-master/images/h8c/h92/9346680815646/Shower%20System%20Installation%20Handbook.pdf

 

[rrk]

I don't think so, unless you cut it back before snapping the pics. It's supposed to overlap the mudded flange base.

Let's be honest, though. That is an awful-looking install.

not any more

 

[Pounder]

When I was a warranty agent for solid surface manufacturers, there were three possible diagnosis's: 1. Manufacturer defect, 2. Fabricator/installer error, 3. Customer abuse.
This isn't manufacturer defect or customer abuse; it's clearly installer error. Let's not blame a nearly foolproof waterproofing system with decades of success on the ignorance of a fool please.

The failures I've seen appeared to be correctly installed, though I wasn't involved in the investigation.
I've only used the system once, and didn't like it. Went back to a 40 mil vinyl barrier and mortar bed. I question the use of unmodified thinset for the installation. I do like the idea of moving the water proof membrane to the surface of the base material.

 

[TheHomeTeam]

The failures I've seen appeared to be correctly installed, though I wasn't involved in the investigation.
I've only used the system once, and didn't like it. Went back to a 40 mil vinyl barrier and mortar bed. I question the use of unmodified thinset for the installation. I do like the idea of moving the water proof membrane to the surface of the base material.

So are you saying you’ve personally seen multiple Schluter failures that appeared to be installed correctly? It seems likely to me that they weren’t actually installed correctly.

 

[Kowboy]

If you follow the instructions rrk linked to, you're never going to have a leak. Show me leaking Schluter and I'll show you an illiterate.

 

[Pounder]

So are you saying you’ve personally seen multiple Schluter failures that appeared to be installed correctly? It seems likely to me that they weren’t actually installed correctly.

I said "The failures I've seen appeared to be correctly installed, though I wasn't involved in the investigation". That means exactly what it says. I have no ax to grind here, the system appears to work as advertised. I've only used it once, and wasn't comfortable with it, so I went back to what I know and trust.

 

[micahmye]

The reps that host the Schluter trainings advised us that if ever found a leaking install that we couldn’t figure out, just call them.

When they aren’t doing trainings or selling product, they are investigating bad installs.


Sent from my iPhone using Tapatalk

 

[nickko]

In addition to no thinset he forgot the kerdi ring that goes around the drain. The hole is correct but he forgot the ring. The drains have changed, hole is much bigger and another kerdi ring goes around the drain
I think this is the 3rd change to the drains I have seen

page 28 and 29

https://sccpublic.s3-external-1.amazonaws.com/sys-master/images/h8c/h92/9346680815646/Shower%20System%20Installation%20Handbook.pdf

This base is the old style styrofoam base. It is not pre covered with Kerdi. There was no Kerdi ring around the the old style Schluter shower bases. I have installed a bunch of the older style. It’s hack work but it is correctly cut around the drain.

 

[Kowboy]

If it were correctly cut around the drain, it wouldn't have failed.

 

[MarkJames]

If it were correctly cut around the drain, it wouldn't have failed.

I suspect it would still wick moisture back under the felt....unless one were to silicone or kerdi-caulk it down at the drain.

 

[nickko]

If it were correctly cut around the drain, it wouldn't have failed.

You can see by the picture that it was cut correctly around the drain. Like I said I have installed a lot of the old style Schluter shower bases. Also like I said it looks like there was no thinset under the Kerdi.

 

[Southbluff]

@nikko What was the customer's actual complaint? Leaking shower or loose/missing tiles?

It might be a sloppy job, but the Kerdi is cut in the right place. It appears to cover most of the bonding flange. The Kerdi isn't supposed to cover the black adjustment ring.

A lack of thinset adhering the Kerdi to the bonding flange would obviously cause leaks. Poor tile installation alone should not cause a leak. It would be nice to know if a flood test was performed.



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[Kowboy]

It is cut at the same spot as the Schluter pic on the link you posted.

Nikko:

Please take another look at your picture and the one to which I linked. Your picture shows the metal ring exposed; my link shows it covered.

 

[rrk]

Nikko:

Please take another look at your picture and the one to which I linked. Your picture shows the metal ring exposed; my link shows it covered.

They have changed the drain detail 3 times, so it would depend on the version that was installed. Another issue wouls be where they purchased it, at one time instead of getting a complete kit you could get just parts and maybe the drain did not match the base. But if there was no thinset under the Kerdi it would not matter anyway, its going to leak.

 

[nickko]

Nikko:

Please take another look at your picture and the one to which I linked. Your picture shows the metal ring exposed; my link shows it covered.

Your comparing the newer style Schluter drain to the one in my picture that is the original style from over ten years ago.

 

[tjbnwi]

Nikko:

Please take another look at your picture and the one to which I linked. Your picture shows the metal ring exposed; my link shows it covered.

There is no metal on a Schulter drain body (execpt the grate and housing trim). The Kerdi is cut correctly for that version of the drain body. The drain body was not embeded properly, all the dovetail keys should show mortar, they do not. The Kerdi should have been bonded to the bonding flange (the gray ring you think is metal) with mortar or Kerdi Fix.

Tom

 

[Kowboy]

Your comparing the newer style Schluter drain to the one in my picture that is the original style from over ten years ago.

Nickko:

It was you, not I, who first made the comparison between the two.

 

[Kowboy]

Well, at least we can all see why Schluter changed it.

 

[MarkJames]

These systems are simultaneously ingenious and ridiculous.