Hi guys! Long time no see! Hope everyone has a great winter planned!!
OK, I have an on going dispute with a large company about my charges, when it comes to charging for equipment not being used, during the time I am working. Example...
- Bring equipment for job agreed upon.
- Use equipment, as I need it, on job agreed upon
Now the issue is, they want me ONLY to charge for the time I actually operate my equipment, but I try to tell them, "if that is the case I will have to bill you for pick-up and delivery after each time I use the equipment, since I cannot charge for it "sitting" on the site for a couple of hours during the day. I would have to call my guy to come get my equipment and then bring it back when I need it."
They get a bit pissed at me for saying that, but they have to realize by me charging a daily rate they are MUCH better off than re-p/u and re-delivery.
The argument continues as to why I have to charge for the equipment if it is not ACTUALLY being used? And I ask them, "Well, do you feel the same about your company cars when your employees are not actually in them when at the customers place of business?" :w00t:
Needless to say there are looks at that time.
Is there another way of presenting to the customer no matter if the tools are being used, at the time, that it would be in their best interest to pay for the standby or even a daily rate?