Why is it that whenever I do someone a favor they make me feel like it's my duty to help them?
Someone called on Friday. They said "We have a leak and need an estimate." I usually prefer not to give estimates for leaks, rather just sned out a workman to inspect and repair then bill T&M. They really want an estimate so fine, I told them I can meet them wednesday I am really booked up. They want me to drive in rush hour traffic in the City of Chicago, a 20 minute drive can easily take upwards of an hour. I decided I would do that because they gave me a story about some scum that came in and were trying to take advantage of them blah blah blah. I truly felt sorry for them.
So I agreed I would meet them Monday at 4pm (That's one day notice.) I rearranged my schedule for them. One of the home owners said they'd have to leave work 10 minutes early but no problem. So I call at about 3:45 today to cancel. I have way too much paper work. I've been at my calculator all day and am far behind where I expected to be. I left a message. They called back at 4:30 stating they "just got your message" (I'd have been sititng around waiting 45 minutes for them!) and they are "very upset" and I "have to come out either tonight or tomorrow at very latest" and I have to "work within their schedule" since they "made special arrangements to meet me".
If they get a call back from me I will be suprised. I hate people like that. I can understand that they really need a roofer but there is no reason for them to be pushy and rude towards me. What's that saying? You catch more bees with honey rather than vinegar.
Someone called on Friday. They said "We have a leak and need an estimate." I usually prefer not to give estimates for leaks, rather just sned out a workman to inspect and repair then bill T&M. They really want an estimate so fine, I told them I can meet them wednesday I am really booked up. They want me to drive in rush hour traffic in the City of Chicago, a 20 minute drive can easily take upwards of an hour. I decided I would do that because they gave me a story about some scum that came in and were trying to take advantage of them blah blah blah. I truly felt sorry for them.
So I agreed I would meet them Monday at 4pm (That's one day notice.) I rearranged my schedule for them. One of the home owners said they'd have to leave work 10 minutes early but no problem. So I call at about 3:45 today to cancel. I have way too much paper work. I've been at my calculator all day and am far behind where I expected to be. I left a message. They called back at 4:30 stating they "just got your message" (I'd have been sititng around waiting 45 minutes for them!) and they are "very upset" and I "have to come out either tonight or tomorrow at very latest" and I have to "work within their schedule" since they "made special arrangements to meet me".
If they get a call back from me I will be suprised. I hate people like that. I can understand that they really need a roofer but there is no reason for them to be pushy and rude towards me. What's that saying? You catch more bees with honey rather than vinegar.