We have used paychex for 4+ years now. I love their system except for the fact that they don't handle our 401k and therefore won't handle the transaction. Seems they offer their own 401k and fully promote it by not working with others. The other thing is their fees seem to escalate gradually, methodically, and constantly.
We used ADP and it worked fine but where we are it was bought out by Intuit which we allowed to take over and they were okay also but the prices did seem to keep increasing. We finally did some shopping and started using a local bookkeeping and payroll service company which has worked out great and has been quite a bit less expensive. It's also nice to support a local business rather than a national company, just confirm that they are competent.
We just signed up for SunTrust's online payroll. They were recommended to us by a friend who has been happy with them. The price was right and they have been easy to work with during the set-up process.
Our first payroll with them will run next week, so a bit early to tell if we will be fully satisfied, but so far, so good.
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