Will cover the replacement meaning they'll pay for the whole job to do it or just the materials?
Ditra heat sensor
Schulter has announced that some the sensors with the red/black wires are not acting properly. They have pulled the R/B wired sensor from the market, but some got into the field.
If you do get a R/B wired sensor in the kit or t-stat box, return it for an exchange.
If you have installed a R/B wired sensor and the system is working properly let it ride. If it fails Schluter will cover the replacement under warranty.
Tom
If you do get a R/B wired sensor in the kit or t-stat box, return it for an exchange.
If you have installed a R/B wired sensor and the system is working properly let it ride. If it fails Schluter will cover the replacement under warranty.
Tom
1 - 3 of 3 Posts
They pay everything under their warranty, be it this sensor or any other issue with one of their products.Will cover the replacement meaning they'll pay for the whole job to do it or just the materials?
I’ve seen Schulter cover entire jobs that were very obviously installer error.
Tom
1 - 3 of 3 Posts
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