Hello, I was contracted by a customer to paint an entire interior of a 6 bedroom home. He was given an estimate, agreed on the pricing, paid the requested deposit of 50%. He requested the work be completed in a specific time frame so he could get his house on the market. Which I have agreed to.
Now, less than 12 hours before the job is to be started he says he now may be renting his house out and the prospective tenants would like to paint the house themselves and choose the colors.
I have turned down 3 other jobs that I could have won the contract on in order to meet his timeline. I have additionally already purchased products in order to complete the job in a tight time frame as well as hired some additional labor for this ONE project.
Would it be unreasonable for me to keep the 50% deposit? Does he have any legal recourse? What is the right thing to do as I am VERY customer service oriented and do not want any negative KARMA or reviews. HELP!!!!!
Now, less than 12 hours before the job is to be started he says he now may be renting his house out and the prospective tenants would like to paint the house themselves and choose the colors.
I have turned down 3 other jobs that I could have won the contract on in order to meet his timeline. I have additionally already purchased products in order to complete the job in a tight time frame as well as hired some additional labor for this ONE project.
Would it be unreasonable for me to keep the 50% deposit? Does he have any legal recourse? What is the right thing to do as I am VERY customer service oriented and do not want any negative KARMA or reviews. HELP!!!!!