Just poured a 1000 sq' stamped patio with integral color and release, already cured and sealed. There is an area where the release is too prominent. I removed the seal from that area and attempted to scrub off the excess release but it is still there, see attached photo. My customer asked for a discount. I offered to take off $500. They said they can't accept that, asking for me to take $1500 off of their balance claiming they need to bring in someone to strip the seal from the whole patio and pressure wash the release off, then reseal. Any suggestions on how to deal with this would be appreciated!
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