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This is in regards to residential work. I am always interested in providing a safe situation for my clients. I tend to overthink things sometimes and be too detail oriented-if that is possible, but the clients seem to be impressed with the amount of thought I give every project, whether it's an electrical service call or a kitchen remodel.
I wanted to share with you guys some of the things I ask, and advise my customers prior to each job, depending on the size and scope of the job. Perhaps it will help some of you, and I would love for you guys to fill in any blanks I have been overlooking.
1) Small kids-What we are doing may interest a little kid. I advise the HO that there will be times when they need to take a drive, walk, or go shopping. This would include ANY demo work, but in my case especially while tracing live circuits. Also included is soldering copper pipes, pulling up carpet before tack stip is removed, any moving of large items such as appliances, granite, and cabinetry, any temporary opening of the subfloor, etc. (depends on the job)
2) Pets-When tracing wiring and receptacles are dangling, cats especially tend to be very attracted to the devices and the movement that occurs when you pull on conductors (in conduit) to determine their path. Dogs sometimes want to be all over you. I dont want them to complete the path to ground when I am working live. I advise HO's to keep the pets completely out of the work area-ALWAYS. It is best if they are locked in a bedroom so you don't accidently let them out of the house too.
3) Access-if a garage keypad is present, I look at the brand and hand them instructions on how to program a guest code. I don't want to know their master code. (Same goes for alarm systems) After we are done, they can delete the guest codes.
Those are the three biggies that I verbally relay, along with a written, generic guide on what to expect, what their responsibilities are (getting any materials or appliances, etc. that they are providing) on site and what day they need to be there, and a schedule/flowchart that I clarify is subject to change.
I am looking forward to your thoughts and suggestions.
I wanted to share with you guys some of the things I ask, and advise my customers prior to each job, depending on the size and scope of the job. Perhaps it will help some of you, and I would love for you guys to fill in any blanks I have been overlooking.
1) Small kids-What we are doing may interest a little kid. I advise the HO that there will be times when they need to take a drive, walk, or go shopping. This would include ANY demo work, but in my case especially while tracing live circuits. Also included is soldering copper pipes, pulling up carpet before tack stip is removed, any moving of large items such as appliances, granite, and cabinetry, any temporary opening of the subfloor, etc. (depends on the job)
2) Pets-When tracing wiring and receptacles are dangling, cats especially tend to be very attracted to the devices and the movement that occurs when you pull on conductors (in conduit) to determine their path. Dogs sometimes want to be all over you. I dont want them to complete the path to ground when I am working live. I advise HO's to keep the pets completely out of the work area-ALWAYS. It is best if they are locked in a bedroom so you don't accidently let them out of the house too.
3) Access-if a garage keypad is present, I look at the brand and hand them instructions on how to program a guest code. I don't want to know their master code. (Same goes for alarm systems) After we are done, they can delete the guest codes.
Those are the three biggies that I verbally relay, along with a written, generic guide on what to expect, what their responsibilities are (getting any materials or appliances, etc. that they are providing) on site and what day they need to be there, and a schedule/flowchart that I clarify is subject to change.
I am looking forward to your thoughts and suggestions.
