Hi all. I built a deck for a customer a couple weeks back with a fence going across the front and a gate. I had a contract although it was extremely simple it stated that I was installing a deck with pressure treated frame and decking, the cost, and the payment structure. I am licensed and insured in my state as a contractor (though still new at being on my own). The payment structure was 60% up front due to materials and 40% upon completion. The project was completed a couple weeks ago. She wasn't happy with the gate so I took it down and rebuilt it then asked for my payment. She continued to make minor complaints (literally the paint on a screw chipped off) and I entertained her and took care of all these things. Now its time for payment once again and she claims she is getting moisture in her storage closet. Simply put I don't see how the deck could cause it the joists run with a pitch sloping away from the house and the joists run level across. Also there is an overhang above the closet I just don't see how it could happen. This lady has been so negative, rude, obnoxious, and everything else you can think of from the start. I am at the point I don't want to talk or see her again. How do I go about getting my money? She said she's waiting on another opinion and still isn't happy with the way the gate looks. The payment wasn't contingent on someone else's opinion so I think she's doing something illegal there and the gate is perfectly fine. Every neighbor and person who saw the project besides her have given me plenty of compliments so i have the confidence to call it complete.