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A question for the small contractors out there. Like many growing communities, the town where I work / reside is now within moderate driving distance of large do-it-yourself retail stores (you know the ones). The problem I am having is with materials / customers.
I work strictly by an hourly basis providing materials as a part of the job, but with no or very little markup (rounding off). The local suppliers are approximately 3 - 10% higher than the mega dealers, and that is where the question comes arises from.
Does anyone have a good way to tell customers that although in some instances they can purchase items cheaper than the contractor, it is not worth my time to shop for them or that I cannot warranty items purchased by them. A new store will be moving into our town very soon, and it may become a major problem. Thank you - Brennan
I work strictly by an hourly basis providing materials as a part of the job, but with no or very little markup (rounding off). The local suppliers are approximately 3 - 10% higher than the mega dealers, and that is where the question comes arises from.
Does anyone have a good way to tell customers that although in some instances they can purchase items cheaper than the contractor, it is not worth my time to shop for them or that I cannot warranty items purchased by them. A new store will be moving into our town very soon, and it may become a major problem. Thank you - Brennan