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Contractor Installed Black&White Roof!

11139 Views 79 Replies 11 Participants Last post by  AaronB.
We hired a lisc. bonded contractor to put a roof on our home.

The home is an 1800 square feet ranch home, plus has a two car garage. Is not steep.

His crew of 7 guys tore off two layers of roof, laid plywood, and laid new roof all in 11 hours. This seems like an awfully short time to do a good job. What do you think?

More important though, is the fac that our roof is not BLACK AND WHITE. The roofer put slate grey roofing on most of the house, which we picked from a catalog that he gave us. BUT he put this ugly white looking stuff on our patio, and the white stuff goes up along the roof a bit too. It makes our house look like a shack!

We contacted the contractor and asked why our roof is two colors. His response was that with the roofing material we picked that white was his onlin option.

We said, look you told us to pick a color. We picked slate grey. You NEVER told us that our roof would be slate grey and white! We told you at the start that the house was being reroofed so that we can sell it. And, we told you that we wanted the patio to look nice - not with any ugly rubber or unmatching roofing.

His answer was that the contract did not specify that our roof would be one color - so basically tough crap for us.

I think that he should either:
A) Make our roof all matching AND make sure that our 30 year warantee still stands per our contract.
B) Refund our money so that we can get another contractor to do the job right.

My Dad told me to call the contractors board.

What is your opinion on this. Is it reasonable for us as homeowners to expect one color roof? Does this guy have a leg to stand one? Is it reasonable for him to give us two different colors for our roof?
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I don't understand something... What warranty are you worried about if you're selling the house. If I am getting this right...The finished look of a roof is customer satisfaction which is part of doing a job. I haven't seen a picture yet, but with any job..If a customer doesn't like the finished results within reason, again, within reason then it's the contractors responsibility to make good.

Now, It didn't specify in the contract that their wouldn't be two colors. Which means that it didn't specify there would be two colors. If one would read the contract it would be easy to figure that there would be one color. I woujld have to think that any judge would side with the homeowner on the 2 color problem Being that the colors are so different. If they were two dark colors or two light colors that didn't exactly match but were close then I could see his fight. But you're talking of two opposite colors standing out against one another and the fact that the white porch roof didn't end at the porch that, in fact, it started up the main roof. I haven't seen the job but sounds to me the contractor pulled a fast one or someone made a grave error and when realized it continued on with the right color.

Before you contacted a lawyer, did you contact your lawyer on the contractors word he hired one or his lawyer actually sent you a letter?

It seems to me that you need to have something in writing certified and regular mail telling the contractor that you weren't happy with the job becaue it could be easily manipulated that you were hostile and that's why the contractor didn't come back. So, I'm sure your lawyer will handle it now only at a great deal more money.

In the end. I believe the contractor is still entitled to more money, just not all of it. I would call other roofing companies and get their opinions and estimates on what the cost would be to fix the roof the right way. Perhaps other people in the trade can shed more light on the problems at hand. Perhaps not, but, at least you'll have a general idea of the cost to fix it. to use in discussions and in court later on your behalf.
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No offense to anyone else's opinion, but if that were my house and I wasn't in the profession that I'm in that I wouldn't be doing it myself and have to hire someone...I'D BE KICKING SOMEBODYS A$$ if they left my roof like that. I think it looks like crap. I can understand the difference in color cause it doesn't look that bad with the other roof. However, just doesn't look like a professional did it. Looks like the keystone cops did the lower part of that roof...or perhaps the 3 stooges and got shep and joe to help them as well as Laurel and hardy. THat's where the 7 guys came in. or perhaps the 7 guys that were there left and second shift did that part.
gotjacked? said:

One thing is sure, next time we hire a contracting co they are going to have to have been in business 30+ years!

I understand your frustrations and why you're thinking what you're thinking, but don't take out on everyone because of a few bad apples in the bunch.

I've been in business for over 15 years. The only thing I'm guilty of is
over-accomidating my customers. I know this guy who inherited his business from his father about 35 or so years ago. He's been in business(or should I say the business has been around for over 70 years), for longer then he's owned and he's known as a swindler. Ran that business right into the ground. I work hard keeping my good name. I treat and take care of my customers. A majority of my customers have been burnt. So I basically hold their hand through the projects and make them feel at ease. I know a few guys that are honest. But, again I can understand your feelings and frustrations on contractors because for every good one there's 30 or 40 bad ones.

The first or second time you're burnt by a man or a woman does that mean you should stop looking for your perfect person? No, it means to watch your A$$ the next time.

Just as customers, contractors get burnt too.
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