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I will tell you exactly the difference between commission and non-commision sales people...

Non-commissioned sales positions attract -

People who don't require much of an income. You get college students, young kids, people just out of college who can't find a job in their field, moms looking for some extra income, older retired folks wanting something to do. The common trait of them all is they are short timers, they don't know much of anything about the product, they never will because they aren't in it for the long haul, and the only thing they know about customer service was learned from the 2 hour video they had to watch before going out on the floor. Doing a good job to them is going and fetching what you tell them you want or finding somebody who knows more about what you are asking about then they do.

Commissioned sales positions attract -

People who require a high income, they have usually been in sales before, they understand sales, they understand customer service means fulfilling a customers wants and needs by SELLING, not SHOWING the customer something. They become successful by learning about their products and more importantly knowing their companies competitors products just as well in order to show a customer why to buy and allow the customer to realize it is time to stop looking and start buying because the salesman has just shortened or ended the discovery phase that all consumers must go through before they become a buyer. Commissioned sales people usually stick around and even make careers of selling in their field, they get continual sales and service training and actually build upon thier skills and get better at what they do.

- I could go on for hours about this. I would rather deal with a professional salesperson any day then some pimply faced kid trying to use his 30 minutes of training on me when I know more about his product then he does. I don't fear salespeople, I can say no and won't ever blame a salesperson for selling me something I didn't want.
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