Dude's name is Aaron. Super cool guy. He'll bend over backwards for you if your in a jam. Also hit him up for t shirts and pencils!NINZAN STUDIO said:Hey guys - I was in my local Home Depot last week and I saw the Bosch sales rep (in-store dude). He wasn't working when I purchased the Bosch radio, so I told him about returning the Makita and buying the Bosch instead. He reached into a box under set his laptop station and gave me a free 3rd slim pack battery. Sweet!