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Discussion Starter · #1 ·
I have a client who has had some questionable work done on the NEW home she had built. Just weird stuff... like sheetrock butt joints in a ceiling running perpendicular to a joist - NO tape - cracks appeared instantly.. etc... Anyway, now she is not happy with her tile floor. When it was originally installed the installer didn't put enough grout in the cracks. Now there are craters that catch every crumb, dog kibble, etc. she drops on the floor. So, she wants me to add more grout. My concern is that it won't adhere and then will fail prematurely. I've asked a bunch of people (like at Color Tile, Home Depot, Floor Stores, etc...) Most of them said "no problem just add more grout" some say, "sure, just rough up the existing grout with a dremel and then add more with plenty of admix", and a few said "no way, it will fail for sure". So... any more suggestions / recommendatioins? Incidentally, the tile floor was installed after the original morons installed a hardwood floor on a cement slab -- with NO vapor barrier. Strangely, the floor cupped in about a month!
 

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Carpe Diem
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So the tile is installed over a slab?
Do you know what kind of grout was originally used?
You know you're going to own the entire floor if you touch it, right?


(JF, I used the return key!!!)
 

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Starving Tile Artist
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I have a client who has had some questionable work done on the NEW home she had built. Just weird stuff... like sheetrock butt joints in a ceiling running perpendicular to a joist - NO tape - cracks appeared instantly.. etc... Anyway, now she is not happy with her tile floor. When it was originally installed the installer didn't put enough grout in the cracks. Now there are craters that catch every crumb, dog kibble, etc. she drops on the floor. So, she wants me to add more grout. My concern is that it won't adhere and then will fail prematurely. I've asked a bunch of people (like at Color Tile, Home Depot, Floor Stores, etc...) Most of them said "no problem just add more grout" some say, "sure, just rough up the existing grout with a dremel and then add more with plenty of admix", and a few said "no way, it will fail for sure". So... any more suggestions / recommendatioins? Incidentally, the tile floor was installed after the original morons installed a hardwood floor on a cement slab -- with NO vapor barrier. Strangely, the floor cupped in about a month!
Are there any tiles popping up or is it just a grout issue?
How new is the house?









This is going to be like pulling teeth, I fear this thread.
 

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Discussion Starter · #8 ·
I don't know exactly WHAT is under the tile???

There are no loose tiles, just not enough grout.

The house is maybe 5-7 years old - not sure?

I ain't ownin' nothin' in this case! I thought about having her sign some kind of "irregular procedure waiver" !

Found the return key!
 

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Starving Tile Artist
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I don't know exactly WHAT is under the tile???

There are no loose tiles, just not enough grout.

The house is maybe 5-7 years old - not sure?

I ain't ownin' nothin' in this case! I thought about having her sign some kind of "irregular procedure waiver" !

Found the return key!
Get the waiver signed before you do anything.

Cut out grout on entire floor and regrout.

That way there is no dye lot variation.

Sounds like grout was mixed too loose and that caused the problem.

That would have been noticable the next day however.

Explain that this is "A possible fix, but there may be other issues beyond your control.

Option 2:

Tear it all out and do it correctly. Costly but nothing beats "overkill".
 

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I would have the H.O. sign some sort of release, I would ruff up the existing grout with a grout saw. If it looks like it has been sealed then I would go ahead and remove the grout completely. Good luck.
 

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Carpe Diem
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Since you don't have answers to all of these questions, I wouldn't start assuming. Minimum, I'd remove what grout is there and start over. Since you don't know the original installation method or type of grout, I just couldn't trust what's there. Especially if it's been sealed already.

Besides, if you start the grout process over, you, too could use sparkly grout!
 

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Discussion Starter · #12 ·
Sparkly grout IS intriguing, but I wonder if there is a grout with dog kibbles in it? Then she'd have nothing to complain about!
 

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Starving Tile Artist
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Discussion Starter · #14 ·
Looks like a waiver, and then total grout removal and replacement might be the way to go. Just hope it doesn't take me 5 lifetimes to get the existing grout out -- any suggestions for that?
 

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Starving Tile Artist
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Sparkly grout IS intriguing, but I wonder if there is a grout with dog kibbles in it? Then she'd have nothing to complain about!
No such product, but I bet I could simulate it.
 

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Starving Tile Artist
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Looks like a waiver, and then total grout removal and replacement might be the way to go. Just hope it doesn't take me 5 lifetimes to get the existing grout out -- any suggestions for that?
Depending on the groutline spacing.
Drimel tool, shop vac, and a mask!
 

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Starving Tile Artist
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You know you like the sparkle grout! :laughing:
I admit it, I once did a countertop with black marble, gold grout with sparklies. Damn-it!
 
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