I need some advice. I have a contract from a customer to do the upstairs halfway in hardwood her stairs, family room and then refinish the hole downstairs. She originally wanted it done in January and have me a deposit. Last week She asked me to do the stairs and upstairs so she could have carpet put into the rooms. I Did the job. She now says she doesn't want to do the downstairs at all and wants her money back. She have me more than what I charged her for the stairs and hallway for a deposit. Normally I do not give deposits back and I'm frustrated because the price I gave her for the stairs and hallway was a package deal price. What would you guys do in the situation.