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?? about Home Owners watching you work.

9.1K views 40 replies 32 participants last post by  Rockhound  
#1 ·
The thread about being video taped while working got me to think.

How do you feel when you are in someones home working with the owner there watching you?

I would say about 95% of my work done there is now home owners there.
Buit i have a job coming up that the owner is taking time off from work to be at home while im there.
Now im not sure if he will be standing at my back watching, but i guess there is also the trust issue the owners have i guess??

How do you if you do, respond to a owner if they are hanging around to much? you know with out sounding like a prick....
 
#3 ·
Completely normal for a HO to want to be home, no problem.

I've had the odd one sit and watch me work all day. I think it is more of a curiosity thing rather than looking for mistakes. Don't forget, they probably wouldn't know anyway.

It doesn't bother me, I tell them it's fine, you can watch all day, just please don't get in my way.

If it were to be hindering my ability to work, I would politely tell them you need to stay clear of my work area so I can do the job you hired me for.

To the HO that want to help, and I've had a few, I tell them you can clean up the site at the end of the day. It will save my helper a half hour each day.

Never are they allowed to actually do any work. Not covered under my compensation, and then there would be more stuff for me to fix.
 
#5 · (Edited)
Some of that answer will come from how confident are you with your work and your work habits.
Another area will be liability. Talk to the HO and explain that he cannot be in your immediate work area because of liability issues.
Lastly you might suggest that they are welcome to come and see the progress only after you have taken a break or after the end of the day cleanup.

As long as he/she's not disruptive or in the way they have every right to watch and learn how much is actually involved to do things properly.

.......and why, in real life, it takes a lot longer that it does on the DIY shows:w00t:
 
#12 ·
That may work for an hourly charge but when you are working on a fixed price they can really slow things down.

As long as they don't get in my way I could care less if they watch me.
 
#9 ·
If you have the confidence in yourself at what you do, it doesn't matter who is watching you or if you're being video taped. Once they see that what you do works, if they have any doubt they might back off now, or they might just be curious on how you figure things out and how you get the job done.

In the end, it doesn't mater who is watching you as long as they're not in your way.
 
#14 ·
Most of the time they are just curious. There is also the trust thing until you can build the relationship.
That's interesting because after reading this thread, I tried to think of a time when a homeowner watched me work but didn't slow me down. I can't think of a time. Whenever a homeowner watches me, it seems their sole purpose is to make the job take twice as long as it should. Normally it's just elderly people who don't work, so they have nothing to do besides watch me work and get in the way.

My solution is to bid time and material when I think this will be a problem. But if you are stuck on a contract price, you may find yourself constantly fighting with them, watching your profit diminish every minute. Do what you can to negotiate with them, but sometimes you can't, you just have to eat the loss.

Did you ask the homeowner why he is taking time off work? You can explain to him that he doesn't have to take time off, and that you can do the work while he isn't there as long as he explains what he wants. Sometimes homeowners think they have to be there when they don't, could be a misunderstanding.
 
#11 ·
It depends on my mood, most times I don't care if they watch. If they get in the way they bother me.

I had to ask one guy to step back and watch from the lawn while I was installing a new front door for him. The front porch was only 5 feet square, with all of my tools and me and the door they was just no room for extra ...help?

Some times I wish I could just ask what time I could come and watch them at work?

Thanks Chad
 
#23 ·
I've had some that say something like - "I just love work, I could watch someone doing it all day long"!

In all seriousness, I've had several that actually get in the way, then comes the time to treat them just like a parent would treat their child and point out what exactly is wrong with doing what they do. I've even had one fellow shut the compressor off just so he could finish talking about something that didn't amount to a hill of beans, much less have any bearing on my work (his project). Fact is, some folks just don't grasp things sometimes and have to be treated much like a father would handle his child.
 
#25 ·
Easy solution. Put on your safety glasses and hearing protection, then hand them your spare set.(The really big, obnoxious, brightly colored ones). Tell them if they insist on being in the work zone, they either wear them, or you go to another job.

They can't talk to you, the glasses make them feel like a dips#!t and after you spin around once or twice, nearly taking their feet out from under them, they'll go away.
 
#28 ·
i find it depends on the homeowner, some of them im fine with that being the ones who are curious. if im trimming or something they will see me coping or hanging a door, and they are curious as to the process, if their standing back watching im fine with it but if they crowd me while im on the saw ill do the helicopter spin with a piece of baseboard as opposed to flipping the saw

if the ho is there all the time watching for mistakes i take extended breaks and more frequently. just so i dont freak out at them. as im not known for being calm and collected:furious:
 
#29 ·
Most HO's take the day off, especially for a couple day project. Most want to be there just incase you have a ? and you haven't earned their trust yet.
whoever the salesman is, usually explains that they can't watch and get in the way. Most like to pop in and see the progress. Did work for a retired builder. He was watching me from the start, but after 20-30 min. He said, you seem to know what you're doing. And then just popped in every couple hours.
 
#30 ·
happens to be more than not with little stuff. this past winter, i started wearing ear buds all the time. i worked by my self a lot, so it was habit mostly, but i found when i kept having to stop, take them out and say, what?, they stopped hanging around so much. wasnt intentional, but it ended up working.