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Forum: General Discussion 07-04-2014, 02:40 AM
Replies: 117
Views: 23,033
Posted By Five Arrows
I don't trade dollars with customers. Everything...

I don't trade dollars with customers. Everything I buy is wholesale even if it is bought at a retail store. I mark it up and sell it at my retail . If I or my money touches it it gets marked up
Forum: General Discussion 05-07-2014, 12:02 AM
Replies: 6
Views: 1,375
Posted By Five Arrows
It is common for adjusters to leave out many...

It is common for adjusters to leave out many steps of a job. The program they use is called xactimate. For the case of the drywall the 45 is for a drywaller already on site with mud rock tape and...
Forum: General Discussion 04-25-2014, 10:19 PM
Replies: 558
Views: 84,721
Posted By Five Arrows
You have to explain that doing more will cost more

You have to explain that doing more will cost more
Forum: General Discussion 04-25-2014, 10:01 PM
Replies: 26
Views: 3,339
Posted By Five Arrows
I just got off work and a few that come to mind...

I just got off work and a few that come to mind are:

Looked like a horse ship omelet

Had the workmanship of a rock

Mother Teresa would have soiled herself

A dead guy could have done better
Forum: General Discussion 04-16-2014, 09:09 AM
Replies: 38
Views: 7,138
Posted By Five Arrows
I built a 600 sf master bedroom suite addition on...

I built a 600 sf master bedroom suite addition on my home for 24k I hired the dig out but did the rest myself. I always fed well those who helped me. And called the inspector when I had a code...
Forum: General Discussion 04-14-2014, 08:37 AM
Replies: 84
Views: 10,321
Posted By Five Arrows
For me I know who I am. I pay a good wage for...

For me I know who I am. I pay a good wage for good work and target customers who want quality. I am NEVER EVER the low bidder. I tell the customer at the first meeting if price is what they are...
Forum: General Discussion 04-02-2012, 11:49 PM
Replies: 64
Views: 30,208
Posted By Five Arrows
If you are working a time and materials contract...

If you are working a time and materials contract and they paid for all materials then the left overs belong to the customer.

I don't have a problem cause I very very rarely will work a time and...
Forum: General Discussion 01-21-2011, 02:21 AM
Replies: 49
Views: 5,790
Posted By Five Arrows
The job looks nice

I wouldn't say you should eat this. You don't need this customer that much

How were you able to read their mind? If they want it redone charge them for a tearout and reset at a lower labor rate...
Forum: General Discussion 01-21-2011, 01:41 AM
Replies: 49
Views: 5,790
Posted By Five Arrows
I've bought this lesson before:

CUSTOMER PURCHASED ITEMS: With customer purchased items the customer is responsible for the item, getting it to their location, any issues related to its usability, returning it to the store if...
Forum: General Discussion 01-10-2011, 02:24 AM
Replies: 34
Views: 3,698
Posted By Five Arrows
Spread your wings and fly

Sometimes life wants us to move. We get warm and fuzzy in our comfort zones, but all the good stuff is out of our comfort zones. When the mama bird has her fill of the chicks she gives them a boot...
Forum: General Discussion 01-08-2011, 01:27 AM
Replies: 108
Views: 14,478
Posted By Five Arrows
Now we see why productivity was suffering.

I got to say I'm as straight as an arrow, but if some guy was walking around in a bunny suit wearing a safety harness and assless chaps with a bunch of singles tucked in his toolbelt.... I'd have to...
Forum: General Discussion 01-05-2011, 11:02 PM
Replies: 31
Views: 2,599
Posted By Five Arrows
Stay focused on the prize.

The seller is under no obligation to do anything that was not in the purchase and sale agreement. The inspection report is a negotiation tool.

The doctors prescription:

Watch a season of...
Forum: General Discussion 01-05-2011, 09:53 PM
Replies: 48
Views: 5,849
Posted By Five Arrows
Draw each month. Put surplus cash....it happens...

Draw each month. Put surplus cash....it happens from time to time into... real estate. I've got to do something besides this for retirement
Forum: General Discussion 01-02-2011, 08:38 PM
Replies: 62
Views: 12,537
Posted By Five Arrows
Dealing with C.R.A.P.

That would be far to easy and practical. Don't you know that there would not be enough revenue generated by the massive amount of permitting and inspections to use regular pilings.

To make your...
Forum: General Discussion 12-30-2010, 10:51 PM
Replies: 50
Views: 5,758
Posted By Five Arrows
A good contract is your friend

John I'm here a little late, but you should add a lack of a contract to your list of bad experiences. If you look at this lesson and get a solid contract going the relatively small amount you lost...
Forum: General Discussion 12-30-2010, 10:09 PM
Replies: 542
Views: 96,886
Posted By Five Arrows
*Even deadbeats have to pay rent. Try to put...

*Even deadbeats have to pay rent. Try to put that uncollected check in on the 30th
Forum: General Discussion 12-15-2010, 01:50 AM
Replies: 47
Views: 4,700
Posted By Five Arrows
If you don't take care of yourself nobody will

I am amazed at the number of people willing to do things that can damage their bodies for the cause of machismo Go ahead and call me a pu$$y but I wear hearing protection for almost all power tools,...
Forum: General Discussion 12-15-2010, 01:11 AM
Replies: 50
Views: 5,758
Posted By Five Arrows
Too many people try to get the "going rate" With...

Too many people try to get the "going rate" With 90% of business going out of business within the first year and a high percentage of those left going out of business within 5 years the going rate...
Forum: General Discussion 12-12-2010, 03:50 PM
Replies: 50
Views: 5,758
Posted By Five Arrows
AMEN Brother preach it

Excellent ! I thought of another:
11) Whenever you reduce your price for someone that will ALWAYS be their expectation FOREVER
Forum: General Discussion 12-12-2010, 11:22 AM
Replies: 50
Views: 5,758
Posted By Five Arrows
School of hard knocks is in session

This month will be the best single month in the history of my business. I was thinking back to 5 years ago when I started this journey and and am reminiscent of the worst customer that I ever worked...
Forum: General Discussion 11-17-2010, 12:12 AM
Replies: 46
Views: 4,223
Posted By Five Arrows
Never win with a rate drop.

I never win with a rate drop. My "hard times got to eat cause I ain't got nothing better" rate becomes my regular rate for this client. The expectations of a full rate quality are carried to the...
Forum: General Discussion 11-15-2010, 01:04 AM
Replies: 23
Views: 2,946
Posted By Five Arrows
Give them their own job.

I would cut a bunch of wood from scraps, give them a hammer and a bunch of nails and let them work close to me. It is about time together. And yes the job would get done faster without them, but I...
Forum: Business 11-10-2010, 07:18 AM
Replies: 190
Views: 14,955
Posted By Five Arrows
corporate responsibility

From the twenty years that I spent managing for the JcPenney Company I participated in the transition first hand when they left the founders ideals and embraced short term profit as a company...
Forum: General Discussion 10-27-2010, 07:22 PM
Replies: 22
Views: 10,611
Posted By Five Arrows
Well

As Paul Harvey would say....heeeres the rest of the story.

Customer could be PITA and used up a lot of contractors
Customer could have chronic decision constipation
Customer could just be...
Forum: General Discussion 10-23-2010, 03:28 PM
Replies: 54
Views: 5,451
Posted By Five Arrows
Got to chime in.

I usually am with you, but disagree on this one. Let me explain. Everyone has a different way that they feel respected or loved. A person tends to use these ways to express their gratitude. These...
Showing results 1 to 25 of 42

 
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