I'm jumping in to this thread late, but I wanted to share my experience. I've been using 2020 (v11.4 now) for over a year and have spent hours on the tutorials. I am starting to sell my designs (and cabinetry) to clients, however, I am finding the software extremely buggy and not worth the $2700 I invested in it. I try to do client house calls during the week and by the time I get a chance to sit down to do the design work it's either after hours or on the weekend and there is no customer service available. While I do fully appreciate the ability to provide 3-D renderings and pricing at the touch of a button, I am beyond aggravated at how poorly this software arbitrarily malfunctions. I am unfortunately at the mercy of customer support, who, depending on who you happen to get on the other end of the phone, may either be vastly helpful or not helpful at all. There has to be a better way ?.