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What to do with a potential customer that keeps changing their minds?

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#21 ·
You may need a dose of Fukitall. Wait for it to kick in, then follow Framer53's advice. It's solid and based on experience.

Some of us just need to be pushed to the point were the outcome is less important than the process. Been there, done that. It's time to let them know that you value your time and have other prospects. You do have other prospects even if they haven't called yet. You don't want to tie up with time wasters and miss a decision maker that's ready.

Like Framer said, ask them, you never know.

Good Luck
Dave
 
#25 ·
ohiohomedoctor said:
But you dont need the work. Sometimes people just have a hard time making up their minds. I try to let the architect deal with that stage and then build what has already been debated.
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Yeah Been dealing with that right now on a 5 car garage project, got the foundation done and now the homeowner is saying he is not going to have enough room to open the doors on his vehicles. He calls me and tells me we have a problem there is not enough room and wifey wants to know what I am going to do about it? I say "I don't know" and the wife says " Well, you better know!" I say "Why I better know you and the architect designed this I had zero input! You guys had all the meetings about this not me!" I refered the architect to them, next time I will not make the same mistake. Oh! well hope to make a little money on this deal so I will deal with the pita.
 
#27 ·
I don't do high pressure either. A good, and often true way to get them moving is your schedule. " Look guys, I want to do your project, buy I have to start the project that signs first. If you need time to think or reconsider, perhaps we should post pone 3 months? "
 
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Discussion starter · #28 ·
OK guys and gals, a little update. I received a call early this morning from the HO's wife (the one who makes the big bucks and wants this work done) and she basically told me that her hubby is someone she/we can't rely on him always telling the truth. He has other issues I won't get into here but if anyone is interested pm me.
Anyway, we agreed to meet her this afternoon, meeting went well, we are sticking with the original plan, she had me cut a couple of things off the contract to get her price down a little, I made no concessions, she just deleted a sliding glass door and a porch roof (we can always add the roof later). I just re-wrote the paperwork (for the third darn time) and I am going to drop it off in the morning. She is going to go over the very minor changes and write me the deposit tomorrow evening so I can go ahead and get the permit ball rolling.
yeah me:thumbsup:
Thanks again to all who helped me through this.
dave
 
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dave_dj1
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