Fixing Someone Else's Disaster - Masonry - Contractor Talk

Fixing Someone Else's Disaster

 
Thread Tools Search this Thread Display Modes
Old 08-27-2014, 05:41 PM   #1
Member
 
billybrick's Avatar
 
Trade: masonry
Join Date: Aug 2012
Location: New Orleans
Posts: 45
Rewards Points: 47

Fixing Someone Else's Disaster


I'll try to keep this brief...
A couple of years ago I wrote a proposal for a block and stucco wall around a property. I didn't get the job, a local hack did. He did the wall plus roughly 1200 sq ft of flat work. I got a call last week to come see if I would come to grout the flat work. I guess he had been canned or whatever. The work is an absolute abortion!!! Here's my dilemma, They only want to demo part of the work and re install. Of course I want to redo it all. My gut tells me to run not walk away. Still if any of you have any input / advice it is appreciated. Hope everyone's doing well. Football is here!!
billybrick is offline  

Warning: The topics covered on this site include activities in which there exists the potential for serious injury or death. ContractorTalk.com DOES NOT guarantee the accuracy or completeness of any information contained on this site. Always use proper safety precaution and reference reliable outside sources before attempting any construction or remodeling task!

   

Advertisement

 

Old 08-27-2014, 06:10 PM   #2
Pro
 
6stringmason's Avatar
 
Trade: masonry
Join Date: May 2005
Location: Green Bay, WI
Posts: 2,368
Rewards Points: 1,136

Re: Fixing Someone Else's Disaster


Trust your gut. If you dont need the work/headache/nightmare, dont take it.

Advertisement

__________________
Kamps Masonry 920-680-3195
https://www.facebook.com/pages/Kamps...31566206923069
Visit our website @
http://www.concretecountertopsdesign.com/
6stringmason is offline  
The Following User Says Thank You to 6stringmason For This Useful Post:
A&E Exteriors (08-28-2014)
Old 08-27-2014, 06:25 PM   #3
Pro
 
fourcornerhome's Avatar
 
Trade: home improvement contractor
Join Date: Feb 2008
Location: Aurora Ohio
Posts: 947
Rewards Points: 1,622

Re: Fixing Someone Else's Disaster


Agree, your way or the highway.
I wouldn't want my name connected to a project that I know will be completed well below my standards.
fourcornerhome is online now  
The Following User Says Thank You to fourcornerhome For This Useful Post:
AmeliaP (08-29-2014)
Sponsored Links
Advertisement
 
Old 08-27-2014, 07:22 PM   #4
Pro
 
sunkist's Avatar
 
Trade: builder fl cbc
Join Date: Apr 2012
Location: bradenton fl
Posts: 2,558
Rewards Points: 596

Re: Fixing Someone Else's Disaster


McFly ?, you are the pro!!!!!!!!!!, only do what you know is right, do not let a h.o. lead you down the wrong path.
sunkist is online now  
The Following User Says Thank You to sunkist For This Useful Post:
MarkJames (08-27-2014)
Old 08-27-2014, 07:49 PM   #5
Pro
 
MarkJames's Avatar
 
Trade: Handyman Services
Join Date: Nov 2012
Location: Arlington, VA
Posts: 8,718
Rewards Points: 13,525

Re: Fixing Someone Else's Disaster


Quote:
Originally Posted by billybrick View Post
I'll try to keep this brief...
A couple of years ago I wrote a proposal for a block and stucco wall around a property. I didn't get the job, a local hack did. He did the wall plus roughly 1200 sq ft of flat work. I got a call last week to come see if I would come to grout the flat work. I guess he had been canned or whatever. The work is an absolute abortion!!! Here's my dilemma, They only want to demo part of the work and re install. Of course I want to redo it all. My gut tells me to run not walk away. Still if any of you have any input / advice it is appreciated. Hope everyone's doing well. Football is here!!
As a professional, give your polite, unabashed opinion of the work they received....in a way that's helpful to them. That's about all you can do.
MarkJames is offline  
Old 08-27-2014, 07:57 PM   #6
Pro
 
98crewcab's Avatar
 
Trade: General contractor
Join Date: Oct 2013
Location: Rancho Cordova, CA
Posts: 346
Rewards Points: 488

Re: Fixing Someone Else's Disaster


must I say, "you touch it, you own it"? any issues rise up later, in their mind, its on you. regardless what parts you touched....
98crewcab is offline  
Old 08-27-2014, 08:11 PM   #7
Member
 
billybrick's Avatar
 
Trade: masonry
Join Date: Aug 2012
Location: New Orleans
Posts: 45
Rewards Points: 47

Re: Fixing Someone Else's Disaster


Thanks for the responses. Pretty much what I was thinking. I guess they got what they were willing to pay for!
billybrick is offline  
Old 08-28-2014, 06:37 PM   #8
Pro
 
S.U.M's Avatar
 
Trade: Brick/Stone Mason
Join Date: Apr 2013
Location: Toronto ,ON,
Posts: 677
Rewards Points: 1,286

Re: Fixing Someone Else's Disaster


Walkway with your head up. Think of this a business move. If anyone sees you working on this "partial" project who are they to know you didn't do the whole thing, next thing you know your the guy who laid that job that fell apart, ( not the section you do the repair on. It takes years of honest work and quality work on many jobs to build a solid reputation but only job one to destroy it.

Turned down 2 small 1 day jobs today because they wanted to fix what the local hack did with more hack work, when I tried to explain in my own words what needed to be done I was told to stop sounding like " mike Holmes", I just removed my card from is hand and walked away.
I am in no way over flowing with work but I kinda have enough of these homeowners and their

" I know what I need and you are trying to rip me off attitudes"

Last edited by S.U.M; 08-28-2014 at 06:50 PM.
S.U.M is offline  
The Following 2 Users Say Thank You to S.U.M For This Useful Post:
fourcornerhome (08-28-2014), Rayner (08-29-2014)
Old 08-28-2014, 06:54 PM   #9
General Contractor
 
greg24k's Avatar
 
Trade: New Home Construction-Additions-Remodeling
Join Date: May 2007
Location: NJ
Posts: 7,495
Rewards Points: 8,100

Re: Fixing Someone Else's Disaster


I love when that happens... A few years back I got a call to do the repairs on the job I bid 5 years prior... It was a finished basement.

It was winter time, I gave the guy a good price, was gonna make 7-8k for about 2 months work, subbing most of it out.

He already moved, so his Realtor contacted me... The basement was botched up. They couldn't fit lights into the ceiling, so they cut all joist to get the lights in in a 15' span. I had to get engineer to specify the fix because township requested that. The plumbing vent pipe was left in the drop ceiling. No fire stopping, electrical work not up to code, etc.
I made the same amount of money fixing everything and my end was a few days of work, the rest was outsourced.

I take jobs like this every week
__________________
I never lost a cent on the jobs I didn't get!
greg24k is offline  
Old 08-28-2014, 07:49 PM   #10
Pro
 
NYCB's Avatar
 
Trade: Concrete/Masonry
Join Date: Sep 2010
Location: Central NY
Posts: 1,668
Rewards Points: 400

Re: Fixing Someone Else's Disaster


You should pass on it for now.

When it fails miserably just be prepared to bid on the redo, then you will be the guy that fixed everything, not the guy that was there and did some of the work.
NYCB is offline  
Old 08-28-2014, 08:30 PM   #11
Pro
 
Tscarborough's Avatar
 
Trade: Monkey Scratching Cat Herder
Join Date: Feb 2006
Location: Austin
Posts: 6,344
Rewards Points: 1,456

Re: Fixing Someone Else's Disaster


I sell materials not installs, so this doesn't come up for me, but I do have similar situations where the customer calls me looking for a fix (like multiple times a week). My response is to call a competent contractor and expect to pay much more than the competent contractor would have charged in the first place. I also ask what their contract says, and there is never a contract, they paid the "contractor" upfront, etc. My empathy level is very low on those calls, and sometimes involves the adjective "dumbass". Here is an example:

"You gave him $5000.00 dollars without a contract and he showed up for 2 days and just made a mess? What kind of dumbass are you?"

Last edited by Tscarborough; 08-28-2014 at 08:33 PM.
Tscarborough is offline  
The Following User Says Thank You to Tscarborough For This Useful Post:
mikeswoods (08-29-2014)
Old 08-28-2014, 08:49 PM   #12
Pro
 
muskoka guy's Avatar
 
Trade: framer/builder
Join Date: Nov 2013
Location: Muskoka Ontario
Posts: 534
Rewards Points: 558

Re: Fixing Someone Else's Disaster


Insist on removing all the shoddy workmanship and do it right. Double the quote for the pain in the butt factor. If they take it great. You will make extra good money to rip out the work, and extra good money to reinstall it. If they don't take it, they can hire another clown like the first one who screwed it up in the first place. I have no sympathy for these kind of customers. Don't turn it down, turn it up. {the price} If you don't get the job, you probably don't care anyway.
muskoka guy is offline  
Old 08-28-2014, 08:52 PM   #13
Pro
 
stonecutter's Avatar
 
Trade: Stonemasonry
Join Date: May 2010
Location: NY
Posts: 2,652
Rewards Points: 2,352

Re: Fixing Someone Else's Disaster


Tell them cheap is twice as expensive.
__________________
www.thewoodfiredenthusiast.com
stonecutter is offline  
Old 08-29-2014, 12:06 AM   #14
Pro
 
CanCritter's Avatar
 
Trade: bricklayer/stonemason
Join Date: Feb 2010
Location: Calgary
Posts: 321
Rewards Points: 342

Re: Fixing Someone Else's Disaster


Quote:
Originally Posted by billybrick View Post
I'll try to keep this brief...
A couple of years ago I wrote a proposal for a block and stucco wall around a property. I didn't get the job, a local hack did. He did the wall plus roughly 1200 sq ft of flat work. I got a call last week to come see if I would come to grout the flat work. I guess he had been canned or whatever. The work is an absolute abortion!!! Here's my dilemma, They only want to demo part of the work and re install. Of course I want to redo it all. My gut tells me to run not walk away. Still if any of you have any input / advice it is appreciated. Hope everyone's doing well. Football is here!!

run......unless you need the work
CanCritter is offline  
Old 08-29-2014, 10:39 AM   #15
Love me some Concrete
 
brhokel606's Avatar
 
Trade: General Contractor
Join Date: Mar 2014
Location: Iowa
Posts: 1,819
Rewards Points: 4,089

Re: Fixing Someone Else's Disaster


Explain to customer that the reason they are in this situtation is because they went cheap in the first place. You can not band aid the problem, it must be demo'd and started new or they will have constant problems in the future and charge them accordingly. Tell them that they can find a contractor that will just patch the way they want and walk away, but look what happened the last time they did this. If they want it done the right way, they will pay you and make you're money or walk away and wish them the best of luck.

Being a good salesman at this point can really help. Remember word of mouth, you fix it the right way and it looks great, the customers will be happy and tell others.

Advertisement

__________________
I know I'm crazy...I love concrete
brhokel606 is offline  


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
How Do I Advertise Disaster Restoration Services?! resicomgc Marketing & Sales 17 05-02-2014 07:44 PM
Waterproofing disaster. fireftr General Discussion 5 04-02-2014 12:13 PM
Oak full velute finishing disaster glkirk Painting & Finish Work 1 03-02-2013 08:10 AM
Fixing this rock shed topps Masonry 43 02-23-2013 10:56 PM
Deck fixing idea Hofmann Decks & Fencing 9 07-27-2010 02:39 AM

Join Now... It's Fast and FREE!

I am a professional contractor
I am a DIY Homeowner
Drywall Talk is for
PROFESSIONAL CONTRACTORS ONLY!

At DrywallTalk.com we cater exlusivly to professional contractors who make their living as a contractor. Knowing that many homeowners and DIYers are looking for a community to call home, we've created www.DIYChatroom.com DIY Chatroom is full of helpful advices and perfect for DIY homeowners.

Redirecing in 10 seconds
No Thanks
terms of service

Already Have an Account?