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Old 09-06-2013, 12:29 PM   #1061
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Re: Festool Fan Club Thread


I'm surprised it catches anything.
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Old 09-06-2013, 12:29 PM   #1062
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Re: Festool Fan Club Thread


Festool must have a massive back log of calls. I can't get hold of anyone to ask a question. I don't even get calls returned when I leave a message. I ended up calling the UK service line.
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Old 09-06-2013, 12:33 PM   #1063
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Re: Festool Fan Club Thread


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Originally Posted by john5mt
So I was getting irritated at my kapex yesterday because i didn't want to drag the ct out for cutting deck boards but I was tired of the dust flying in my face

Went to the hardware store and found this for 20 bucks.

Fits perfect even though I realize its an abomination to the purest. But it solves my problem
Ha sometimes it's the old reliable that just plain works .
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Old 09-06-2013, 12:35 PM   #1064
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Originally Posted by BCConstruction
Festool must have a massive back log of calls. I can't get hold of anyone to ask a question. I don't even get calls returned when I leave a message. I ended up calling the UK service line.
Wonder what that says now about there growth in USA . Too many new products at once .
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Old 09-06-2013, 02:31 PM   #1065
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Festool must have a massive back log of calls. I can't get hold of anyone to ask a question. I don't even get calls returned when I leave a message. I ended up calling the UK service line.

I just called and got a hold of the person I wanted to talk to.

You know they have caller ID Barri....
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Old 09-06-2013, 02:33 PM   #1066
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Wonder what that says now about there growth in USA . Too many new products at once .

one thing I find odd and it seems to be a problem every now and then, is that the whole phone system is run by the German side of operations. Seems odd, but that is how it is done.
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Old 09-06-2013, 03:16 PM   #1067
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Wonder what that says now about there growth in USA . Too many new products at once .
Everyone is calling to ask when the 55 REQ is coming back...its bull crap that they don't even give a rough idea.
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Old 09-06-2013, 03:45 PM   #1068
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Everyone is calling to ask when the 55 REQ is coming back...its bull crap that they don't even give a rough idea.
I feel bad for the guys that sold their older TS-55 to buy this one, only to have it recalled and virtually zero updates on when it becomes available again.
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Old 09-06-2013, 04:14 PM   #1069
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I feel bad for the guys that sold their older TS-55 to buy this one, only to have it recalled and virtually zero updates on when it becomes available again.

Festool can't say anything about it until CPS (consumer protection services) or something like that approves the method of repair.

This has everything to do with Festool's insurance and the way CPS operates. I believe if they say something before the fix is approved, they can get in some pretty severe trouble.

I can't really get any more info out of them about it either. Do you think they like not being able to tell their customers when the issue will be resolved?
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Old 09-06-2013, 04:44 PM   #1070
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Re: Festool Fan Club Thread


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Originally Posted by WarnerConstInc.

I just called and got a hold of the person I wanted to talk to.

You know they have caller ID Barri....
They prob wouldn't answer the questions I have anyway. I won't give any names but the person I spoke to in the UK basically said its stupid that I can't get any help or backup with anything to do with my TS75 in the CMS they apologized and said they would do all they could. I needed a part not long ago which is a part available in the US as its part if the MFT but couldn't get it because its being used as a table saw. Kind of pathetic really as I have had US Makita tools repaired under warranty in the UK before they were even released in the UK. Yet I can't get help about squaring a fence up to a TS75! It is what it is though. Only cost me 2c a min to call the UK so I'm gonna call them from now on and get my parents to ship me any if the bits I have probs with the US festool won't have anything to do with.
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Old 09-06-2013, 04:48 PM   #1071
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Re: Festool Fan Club Thread


They won't help with that one for sure. You can thank the UL for that.
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Old 09-06-2013, 05:16 PM   #1072
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Re: Festool Fan Club Thread


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Originally Posted by john5mt View Post
So I was getting irritated at my kapex yesterday because i didn't want to drag the ct out for cutting deck boards but I was tired of the dust flying in my face

Went to the hardware store and found this for 20 bucks.


Attachment 98954



Attachment 98955


Fits perfect even though I realize its an abomination to the purest. But it solves my problem
That's sacrilegious but not as bad as me keeping $500 worth of guide rails in a $30 Dewalt bag. Does it actually collect much? It seems the kapex really needs a vacuum because every time I use it with out one it blows dust every which direction and not that much out the dust port.
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Old 09-06-2013, 05:20 PM   #1073
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Re: Festool Fan Club Thread


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They won't help with that one for sure. You can thank the UL for that.
It wouldn't be so bad if UL certification was some kind of law and if they gave me help on that product breaks that law then ok I understand but its a voluntary certification. I would love to know what the deal is with the insert plates not being allowed for sale here. The CMS- GE as a unit passes so I have no idea why at least the TS55 insert ain't allowed. It's safer than almost any other table saw I have ever used. except the sawstop saw. If a crappy ryobi table saw can get certification I'm amazed the inserts can't.
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Old 09-06-2013, 05:46 PM   #1074
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Re: Festool Fan Club Thread


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It wouldn't be so bad if UL certification was some kind of law and if they gave me help on that product breaks that law then ok I understand but its a voluntary certification. I would love to know what the deal is with the insert plates not being allowed for sale here. The CMS- GE as a unit passes so I have no idea why at least the TS55 insert ain't allowed. It's safer than almost any other table saw I have ever used. except the sawstop saw. If a crappy ryobi table saw can get certification I'm amazed the inserts can't.
This is an insurance issue. Festools underwriters most probably require the tool to be listed. My insurance policy requires me to use listed equipment.

Here's the Ryobi owners manual, tell me where it says they're UL listed. The UL/CSA labels are not even shown in the symbols legend. Everyone thinks because some tool is sold here it is a listed item. That may not be the case in most situations. Go to the main web page and blow up the front view of the saw, you will not find a UL label, at least I don't see one. If someone owns a Ryobi saw, will you look for the UL label and report back?

http://www.ryobitools.com/product_ma...lingual_03.pdf

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Old 09-06-2013, 06:25 PM   #1075
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Re: Festool Fan Club Thread


Most websites will tell you if they are UL listed.

I have no idea if a ryobi is or not but I would be surprised if its not. Even HF power tools are lol
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Old 09-06-2013, 06:57 PM   #1076
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Re: Festool Fan Club Thread


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Most websites will tell you if they are UL listed.

I have no idea if a ryobi is or not but I would be surprised if its not. Even HF power tools are lol
The Ryobi site even if you search UL has nothing on UL. I have 3 HF power tools that are not UL or CSA labeled. Festool ended up pulling the Mini, Midi and RAS from Canada because they only had UL labels, no CSA.

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Old 09-06-2013, 08:01 PM   #1077
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Re: Festool Fan Club Thread


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The Ryobi site even if you search UL has nothing on UL. I have 3 HF power tools that are not UL or CSA labeled. Festool ended up pulling the Mini, Midi and RAS from Canada because they only had UL labels, no CSA.

Tom
First site I checked showed this http://m.homedepot.com/p/Ryobi-15-Am...TS10/202517808
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Old 09-06-2013, 08:50 PM   #1078
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Okay, they don't show any listing on their website.

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Old 09-07-2013, 06:37 AM   #1079
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Re: Festool Fan Club Thread


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Okay, they don't show any listing on their website.

Tom
I will check some of the tools today whilst I'm out and about. I see a saw once like a jamb saw but with a dodgy looking blade guard on it that would have done nothing. I sure was one very dangerous looking tool. That thing was UL listed. I don't know if UL is more the electrical side of testing or more so the tool as a whole.
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Old 09-07-2013, 07:21 AM   #1080
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Re: Festool Fan Club Thread


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Originally Posted by john5mt View Post
So I was getting irritated at my kapex yesterday because i didn't want to drag the ct out for cutting deck boards but I was tired of the dust flying in my face

Went to the hardware store and found this for 20 bucks.


Attachment 98954



Attachment 98955


Fits perfect even though I realize its an abomination to the purest. But it solves my problem

I have an all black one that came with my new slider, if you would rather have that I don't mind trading. Has a little dust on it just from trying it out but that is it.

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