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Asking For More Money

 
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Old 04-14-2013, 09:28 PM   #161
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Re: Asking For More Money


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Originally Posted by A-1 INTERIORS
Good luck brother
I have to say I am learning more about customers like this as well
I try to please My customer's and tend to not like confrontation , Unfortunately people like this can sense this and proceed to take advantage .
I hope this works out for you and I am sure you will learn from this lesson
Personally I just learned a 1400 dollar lesson myself because i was not specific enough about what was not included in my scope and by not getting a signed and agreed upon change order amount as soon as the words left the customers mouth about a couple changes
I wont make that mistake again
That sucks- I've learned a few of those kind of lessons myself.
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Old 04-14-2013, 10:37 PM   #162
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Re: Asking For More Money


Quote:
Originally Posted by A-1 INTERIORS View Post
Good luck brother
I have to say I am learning more about customers like this as well
I try to please My customer's and tend to not like confrontation , Unfortunately people like this can sense this and proceed to take advantage .
I hope this works out for you and I am sure you will learn from this lesson
Personally I just learned a 1400 dollar lesson myself because i was not specific enough about what was not included in my scope and by not getting a signed and agreed upon change order amount as soon as the words left the customers mouth about a couple changes
I wont make that mistake again
Signed change orders are over rated.

You really only need them on items that you expect to be paid for.
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Old 04-14-2013, 11:02 PM   #163
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Re: Asking For More Money


elbud433,

For future jobs ALWAYS get a deposit, and leave as little on the back-end as possible (ideally 5-10% which should represent a portion of your companies PROFIT on the job, and has nothing to do with your pay).

Also, in your contract state that any Change Orders executed after jobs starts on-site require 100% payment upfront. The reason for this is so that resources for another part of your project are not used on the Change Order item...

I hope this works out for you, but if she is not working with you, document it, lien it, notify her and the bank of of it, along with supporting documentation, give her a drop-dead date to get the money issue resolved (no more than a week), all sent certified return-receipt, and move on...

Linoleum floor versus tile? Give me a break... 1/2 day install versus 3-day install? CHANGE ORDER... rotted joists... CHANGE ORDER... missing mark-up on materials, working around products, etc...

Break down that $10K and SHOW her how you've already spent the money for the remaining part of the project BECAUSE she has not compensated you for all the missing money... If she can't get access to the money from the bank in the form of a loan or credit cards, simply ask her how she expects to pay you EVEN IF you put the money out for it to wrap things up?...

It's one thing to work with someone, it's another to bend over...

Time to call her out on the finances... banks DO NOT give out $80K loans to people with bad credit, no credit cards or no cash/assets on hand...

Even if she has to get another personal loan... that is HER problem, not yours... so stop making it your problem...

Time to put your foot down and get this thing moving forward... Best of luck... 8^)

Last edited by KAP; 04-14-2013 at 11:04 PM.
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Old 04-14-2013, 11:21 PM   #164
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Re: Asking For More Money


First of all, I'm very sorry for your predicament. It totally sucks. I'm not an expert, but here's what I see....
1. Continue to make good faith efforts no matter how much she repels them or says it's not good enough. If a court sees that you stopped trying to resolve it, you're screwed.
2. Create a timeline of all that's happened. Back it up with receipts and other supporting docs. Show how she played a part in this problem.
3. Start reading the fine print on your insurance and bonding.
4. Have a drink. Let your lawyer do some of the worrying. It takes a long time to get through these processes, and they're littered with obstacles and delays. She may become "encouraged" to work with you to get her house done.

Have you suggested working out a plan whereby she pays to get it done, and then you repay her over time?

One word regarding contracts...."details". Unfortunately, anything you say or do not say in a contract will be held against you.

Good luck. This won't ruin you, if you do all you can to resolve it.
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Old 04-15-2013, 05:16 PM   #165
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Re: Asking For More Money


Makes me sick to my stomach reading all this. I wish you the best of luck. Keep us updated.
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Old 04-15-2013, 08:24 PM   #166
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Re: Asking For More Money


Threads like this really make me re think doing business on a handshake. The last time I wrote a contract, two hours on the job HO flips the script. Put everything how I found it, ask to see our contract, tore it up in her face and left. This was my first year on my own, never felt so empowered. Now days, 98% T&M , 99% word of mouth. Most customers are repeat, or well screened before we ever meet. Elnud hope it all works out. I think you need to stand your ground
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Old 04-15-2013, 08:59 PM   #167
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Re: Asking For More Money


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or well screened before we ever meet.
And how do you screen before you meet other then conversation with customers?
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Old 04-15-2013, 09:04 PM   #168
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Re: Asking For More Money


I guess I trust the judgment of prior customers. They know I give nothing away, but still value my services.

Edit: I am a one man show, with a small overhead. So my T&M is reasonable to my clientele.
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Old 04-15-2013, 09:05 PM   #169
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Re: Asking For More Money


Elbud. Can you post a picture of this house/project. I would really like to get a better feel for who this customer is and what you are doing for them. You still have not explained the scope. An addition with bathroom as well as remodel of the existing house? What product is on the roof while it has no shingles. Is this just the addition or is the house in need of a roof as well.

I don't know if you know but you now have followers who need to here from you regularly or we start feening for details. Try to help us out a bit. We are like the little girl in the at&t commercial.
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Old 04-15-2013, 09:55 PM   #170
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Re: Asking For More Money


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Originally Posted by elbud433 View Post
Update. Untold her i can not financially support the work BECAUSE YOU HAVE NOT PAID FOR WORK ALREADY PERFORMED . So she called the code inspector I haven't spoke to the code inspector twt
There... fixed it for you...

Let us know how it works out...
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Old 04-16-2013, 04:58 PM   #171
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Re: Asking For More Money


wow this started out I wanted to help, then I fet bad for him, then I couldnt stop reading,lol now I think we all see lack of experiance and business rules/ sence this cant end in a good way for anyone and making me feel better about my jobs....this will be a learning thing for him one way or the other...good luck.....
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Old 04-16-2013, 07:00 PM   #172
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Re: Asking For More Money


We haven't heard back from him... don't think it ended well... I hope I am wrong... he's lurking on this thread right now, maybe he has an update...
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Old 04-16-2013, 07:10 PM   #173
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Re: Asking For More Money


Don't get bashful now Elbud...
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Old 04-16-2013, 07:13 PM   #174
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Re: Asking For More Money


Will update soon. Appreciate all the threads
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Old 04-16-2013, 07:19 PM   #175
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Re: Asking For More Money


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Will update soon. Appreciate all the threads
Here's hoping it's good news...
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Old 04-17-2013, 04:54 PM   #176
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Re: Asking For More Money


elbud. You are killing me. How do you start a thread like this and get every one emotionally involved in your mess and then disappear. You keep saying updates are on there way and then nothing. You told us you would update and that means you should.

What did you do today? Did you work on the project? Is it raining a lot where you are like it is here? Have you been working with a lawyer? Whats up with your partner? Where is he at in all of this mess.
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Old 04-17-2013, 08:06 PM   #177
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Re: Asking For More Money


Quote:
Originally Posted by FrankSmith
elbud. You are killing me. How do you start a thread like this and get every one emotionally involved in your mess and then disappear. You keep saying updates are on there way and then nothing. You told us you would update and that means you should.

What did you do today? Did you work on the project? Is it raining a lot where you are like it is here? Have you been working with a lawyer? Whats up with your partner? Where is he at in all of this mess.
You sound like your favorite soap just got cancelled
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Old 04-17-2013, 08:23 PM   #178
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Re: Asking For More Money


It hasn't been this bad since I quite desperate house wives cold turkey after the first season.
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Old 04-17-2013, 09:11 PM   #179
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Re: Asking For More Money


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It hasn't been this bad since I quite desperate house wives cold turkey after the first season.
Tell me about it! I been following it now like a secret fan rooting for the good guy (elbud).

*sigh*subscribed...
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Old 04-17-2013, 10:28 PM   #180
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Re: Asking For More Money


Sorry for the delay everyone.! Update, spoke with code enforcement officer. He told me that the homeowner had explained to him that I had just packed up my stuff and left. I spoke with him and he explained That he went to the house and he f Found minor issues. He said that he passed me overall with everything else plumbing etc. I explained to him my side of the story which is obviously spread throughout this thread. He said well I know that now it makes a lot of sense to me. And I understand where you're coming from. She had told them that she wanted to go to the Atty. Gen. I told him what you want me to do without any money? He said I understand but I hope you guys can come to an agreement. All he wanted from me was a roughen inspection report that was completed on the project.
I am now continuing on a different project and the more I think about how this homeowner acted towards me the more pissed off I get. I truly think she is a shyster. I do want to finish the job. However I am worried that she's just going to sue me anyways. And continue to cause more profit loss for my business. I think it's terrible of them knowing that I have put down thousands of dollars of my own money on their house. And when I come for them asking for 10% more even though they withheld money from iDraw and went behind my back and bought material. They just simply say we have no more money? And they want me to finish the house anyway. ? I think that's nervy.
At this point I'm not sure which way this will go. I guess that I do want to finish this project but I have not talked to the homeowner in a few days. And however I just do not want to lose anymore money on it either

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